[Remote] GTM Operations Manager

Note: The job is a remote job and is open to candidates in USA. Ocho is partnering with a high-growth technology company that specializes in AI-powered software quality, aiming to transform software testing. They are seeking a Senior GTM Operations Manager to manage the revenue engine's data and systems, ensuring efficient operations and collaboration across teams.ResponsibilitiesOwn the data layer end to end — every system that writes to or reads from our customer record (HubSpot, Salesforce, PostHog, Clay). Define what writes where, at what frequency, and what gets logged for reviewDefine and enforce sales process. Set the standard for activity logging, stage discipline, close date hygiene, and deal review readiness, with an audit cadence that keeps it honestDesign lead routing. How PQLs, warm leads, and the long tail move through the system; where the rules live; how anti-collision between BDR and AE is handled; what the SLAs areClose the attribution loop from event to closed-won deal. Decide what we measure, how we measure it, and what it tells us about which signals and channels actually workGovern agent activity. Define the oversight model: what gets logged, sampled, flagged. Catch hallucinated personalisation, frequency mistakes, and segment drift before customers doEstablish data contracts across the stack, so when PostHog adds an event or Salesforce changes a field, the system holds. Single point of accountability for what breaksPartner with the Chief of Staff on forecasting, pipeline rigour, territory planning, annual planning, KPI design, and board reporting. The numbers we commit to need to be numbers we can defendExperiment continuously with AI tools and workflows to accelerate your own output — auditing, reporting, data enrichment — and share what works with the teamSkillsA genuine pull toward high-growth environments where the product, market, and plan are all still movingReal curiosity about systems — you like getting your hands inside a stack, figuring out what it actually does, and finding the cleanest way to make it runA clear point of view on where AI belongs in the revenue stack today, and where it doesn't yetStrong analytical chops. Excel/Sheets fluency required; SQL a real plusA bias toward building systems that scale over solutions that just survive the quarterA collaborative, low-ego, proactive approach — comfortable moving between system design and the unglamorous audit work that keeps it honestExperience in RevOps, Sales Ops, or GTM Analytics in B2B SaaS or AI, with real Salesforce depth (data model, automation, reporting)HubSpot, PostHog, and Clay experience a plusBenefitsRemote-first: work from where you do your best work, with the autonomy and trust to own your outcomes.Career acceleration: genuine opportunities to grow your skills, expand your role, and step into leadership as the team scales.Strong compensation and benefits: competitive pay, equity, and benefits that support your life outside of work.Company OverviewOcho use the latest technology combined with over 100 years of combined experience scaling global tech businesses to bring digital recruitment solutions to our clients. It was founded in 2023, and is headquartered in Belfast, Northern Ireland, GB, with a workforce of 11-50 employees. Its website is http://www.ochopeople.com.