[Remote] Group Product Manager - Restaurant Execution and Enablement

Note: The job is a remote job and is open to candidates in USA. KFC is seeking a Group Product Manager for Restaurant Execution and Enablement to lead the vision and strategy for restaurant execution technology. This role involves managing a team of product managers to ensure that restaurant systems support operational efficiency and guest digital growth at a national franchise scale.ResponsibilitiesDefine and communicate a clear portfolio vision and multi year strategy for restaurant execution and enablement, aligned to brand goals and operational realitiesEstablish outcome based objectives (OKRs) across the portfolio and ensure priorities reflect the highest restaurant and business valueTranslate strategy into a sequenced portfolio roadmap that balances: Offense (capabilities that unlock growth and adoption) and Defense (reliability, tech debt reduction, defect reduction, operational drag removal)Directly manage, coach, and develop product managers across the restaurant tech portfolioEnsure teams are truly empowered: clear problems to solve, strong design/engineering partnership, and accountability for outcomes (not output)Set quality standards for product discovery, decision making, prioritization, and execution across the product managers you leadEstablish operating norms that keep product teams close to the work: time in restaurants, observation of team member workflows, and validation with operators and field partnersDrive discovery practices that reduce risk early (value/usability/feasibility/viability) before scaling solutionsEnsure solutions account for peak conditions, staffing variability, training constraints, and operational change managementRequire success metrics and measurement plans before build begins; ensure instrumentation is treated as a product requirement, not an afterthoughtForecast impact efficiently using benchmarks and past results; measure post launch outcomes and incorporate learnings into future prioritizationCreate transparency through regular health reviews of portfolio OKRs and key operational metrics (throughput, accuracy, stability, menu latency)Partner deeply with Engineering and Architecture to ensure the restaurant execution stack is scalable, secure, reliable, and maintainableCollaborate across Restaurant Operations, Training, Support/Helpdesk, Finance, Legal, and field/franchise leadership to ensure solutions are operationally viable and adoptable. Manage vendor and partner dependencies where applicable; ensure clear accountability for integration, rollout readiness, and operational supportEnsure teams make and meet high integrity delivery commitments, with predictable release readiness and clear 'must pass' criteria for store rolloutsDrive ruthless simplification and sequencing to maximize value while controlling complexity and release riskElevate incident learning into product decisions, improving resilience and reducing recurring operational failure modesSkills8-10+ years of experience in product management, product leadership, or closely related technology roles, including ownership of complex operational or omnichannel systems5+ years leading and developing product managers (formal people management strongly preferred; “player/coach” leadership acceptable with clear examples)Proven success delivering outcomes in high availability, high scale operational environments (e.g., retail, QSR, logistics, marketplaces, payments, or distributed field operations)Demonstrated ability to define and drive product strategy across multiple teams, with disciplined prioritization and explicit trade offsStrong analytical capability: forecasting impact, defining success metrics upfront, and holding teams accountable to measurement and learningStrong cross functional leadership and executive communication; capable of earning trust and driving alignment across Ops, Engineering, and field stakeholdersTechnical fluency to understand engineering trade offs and integration complexity across POS/KDS/BOH and connected digital channelsExperience with restaurant technology portfolios (POS, KDS, BOH workflows, menu management, rollouts) in franchise or multi unit environmentsDemonstrated experience improving menu accuracy and latency across channels and stakeholdersFamiliarity with modern product discovery and delivery operating models (e.g., empowered teams / continuous discovery)Company OverviewWe’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. It was founded in undefined, and is headquartered in Dallas, TX, US, with a workforce of 10001+ employees. Its website is https://global.kfc.com/.Company H1B SponsorshipKFC has a track record of offering H1B sponsorships, with 3 in 2026, 5 in 2025, 7 in 2024, 6 in 2023, 4 in 2022, 2 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.