[Remote] Group Product Manager – Bill Payment

Note: The job is a remote job and is open to candidates in USA. CSG is a leading company in payment solutions, processing extensive transactions for a diverse range of merchants. They are seeking a Group Product Manager for their Bill Payment suite to oversee product management, ensure strategic revenue objectives, and enhance product offerings in alignment with market needs.ResponsibilitiesBe involved with product throughout all stages of life cycle (conception, definition, development, release and post-release activities)Gather data on new product ideas and evaluates them for financial and market potentialWork with product development on new products and current product enhancementsEnsure achievement of strategic revenue objectives for the productPlay a proactive role in product planning and design to ensure the product is differentiated from competitorsWork closely with training, sales, customer support and product support on positioning products, designing demos, developing training courses, etcIdentify market needs and opportunities to enhance Invoice and Bill Payment products and create execution plans to capitalize on these opportunitiesRemain connected to customers to ensure merchant and partner experience continues to evolve in line with market needs and company revenue and profitability goalsManage and report on the key metrics for the initiatives associated with Merchant and Partner Onboarding experiencePartner with sales, marketing, and operations to develop our strategic go-to-market approach, roadmaps, etcWork with R&D and Operations teams via the Epic intake processes to create operationally sound products and ensure product availabilityPartner with R&D and developers to enhance/evolve Invoice and Bill payment products in line with overall product roadmap and visionLead and mentor a small team, including Product Managers and Associate Product ManagersSkillsBachelor's degree in Computer Science, related field or equivalent experience8+ years of B2B2C product management experience, including ownership of product strategy, roadmap prioritization, and delivery in a cross-functional environment2+ years managing and mentoring a team of Product ManagersDemonstrated success influencing senior stakeholders, making data-informed tradeoffsExcellent stakeholder management and communication skills; able to synthesize complex topics and drive decisions across diverse audiencesStrong product craftsmanship: roadmap prioritization, requirement definition, acceptance criteria, and end-to-end lifecycle ownershipHands-on experience with Design Thinking, Lean product management, and experimentation methods (e.g., hypothesis-driven development, MVPs, A/B tests)Detail-oriented with strong organizational skills; able to manage multiple priorities, dependencies, and timelines with high qualityAnalytical and data-informed decision making; ability to define KPIs, interpret insights, and measure product outcomes. Prior experience with writing SQL queries and end-to end management of Power BI reports and dashboardsProficiency with other Microsoft Office applicationsAbility to read, write, speak, and understand English in a professional business environmentBenefitsWork from HomeEmployee Belonging GroupsHealthcare: Dental, Medical, and VisionPaid Vacation, Volunteer, and Holiday Time OffThis role is eligible for a bonus opportunity.Company OverviewCSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. It was founded in 1994, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 5001-10000 employees. Its website is http://www.csgi.com.Company H1B SponsorshipCSG has a track record of offering H1B sponsorships, with 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.