[Remote] Global Travel Sourcing and Operations Manager

Note: The job is a remote job and is open to candidates in USA. Teradata is a company that empowers organizations with better information through its Autonomous Knowledge Platform. The Global Travel Sourcing and Operations Manager will oversee the travel management program, focusing on operational excellence and strategic sourcing to enhance the traveler experience and optimize costs.ResponsibilitiesManage KPIs and processes to monitor the success of the travel program from an operational standpointGenerate relevant reports to inform decisions with stakeholders at all levels, including C-suiteDrive travel operations and stakeholder groups to deliver a competitive, simple, and engaging travel programAct as the subject matter expert for the travel category, providing thought leadership on market dynamics, regulatory frameworks, suppliers, and technical innovationsInfluence policy thinking, providing responses to audit reports and category costs as appropriateSupport Director with design, implementation, and management of the global travel strategy in alignment with business goalsSupport Director with development and enforcement of travel policies, processes, and guidelines to ensure consistency, compliance, and cost control across all marketsDrive the shift from a traditional operational support model to a technology-driven model, optimizing the Navan travel management platform for end-to-end travel managementPartner with finance, HR, legal, security, and department heads to align travel needs with broader organizational prioritiesProvide quarterly updates to key stakeholders and regions, with recommendations for reducing cost, improving traveler experience, and advancing sustainable travel optionsManage global TMC relationships, including SLAs, KPIs, and quarterly business reviewsNegotiate preferred rates and monitor performance of airlines, hotel chains, and car rental providersSupport and maintain working relationships with vendors including airlines, hotels, rental cars, ground transportation, travel management companies, travel booking tools, card vendors, and emerging travel technologiesLeverage supplier expertise and available industry tools and solutions to develop leading-edge deliverables and best practicesStructure and negotiate supplier agreements to optimize programs and maximize cost savings for TeradataConduct and evaluate RFPs (Requests for Proposals)Manage supplier performance to meet and/or exceed Teradata’s quality, cost, and delivery requirementsBrief key stakeholders monthly and quarterly, and facilitate quarterly business reviews with suppliersAct as a liaison between travel management, travelers, and external partnersAnswer general travel questions and develop solutions to traveler issuesEnsure training and reference materials are current and accessible to all travelers, administrators, and delegatesContinuously update travel information on Teradata’s intranet and travel intranet sitesAddress issues and tasks, including any necessary escalations through partnership with the Travel ProviderManage Teradata’s list of VIP travelers and work closely with their Executive Assistants to ensure VIP satisfactionCollaborate with internal and supplier resources to ensure integrations with HR feeds, SSO, Duty of Care, and visa/immigration support toolsMonitor and analyze platform usage within Navan, identify optimization opportunities, and implement changes to enhance efficiency, cost savings, and user experienceProactively address traveler pain points and system inefficiencies by collaborating with technology providers for troubleshooting and feature enhancementsAssist and coordinate during crisis events impacting Teradata’s travelersOptimize the end-to-end traveler journey, from booking to expense reporting, with a focus on user experience, sustainability, and duty of careDevelop and lead a Travel Super User Group, with regular forums to share updates and gather feedbackConduct an annual Travel survey to proactively identify areas for improvementAnalyze travel data to identify savings opportunities, traveler behavior trends, and policy complianceUtilize real-time analytics and dashboards within Navan to deliver ongoing strategic insights to leadership and key stakeholdersWork with Director to create regular dashboards and executive summaries to share insights and progressEnsure business units have direct access to their travel spend dataResearch, analyze, and report on travel work streams across TeradataCoordinate and support communications, progress updates, and best practices in executing travel management activitiesFacilitate communication between vendors, partners, and TeradataDeliver business unit specifics around compliance areas, supported by expense reportingAnalyze card reporting to support preferred supplier programs purchased or booked outside of company-provided toolsSupport HR off-boarding processes with employee separationsReview travel policy guidelines to assess travelers’ compliance across all spend categoriesProvide change management strategies to drive travel program improvements and savings across all regions and countriesMaintain procedures designed to provide awareness of travel policy guidelines and overall program knowledgeManage savings initiatives to drive preferred traveler booking behaviorsCollaborate with HR, finance, tax, compliance, and business partners to align travel offerings with policy and adopt changes required by statutory or regulatory updates in key marketsOversee traveler safety and incident response protocols in collaboration with security teamsSkillsBachelor's degree in Business Administration, Travel Management, or a related fieldMinimum of 8 years of experience in travel management, sourcing, and operationsStrong knowledge of travel industry dynamics, regulatory frameworks, and supplier managementExcellent analytical, negotiation, and communication skillsAbility to work effectively with cross-functional teams and stakeholders at all levelsProficiency in travel management platforms and booking tools (e.g., Navan, Concur, Egencia, or equivalent)Experience with corporate expense management platforms (e.g., Concur Expense, Workday Expenses, Coupa, or equivalent)Demonstrated ability to manage global programs across multiple time zones and regionsExperience with the Navan travel management platformExperience with remote-first or distributed workforcesFamiliarity with sustainability and carbon reporting in business travelKnowledge of emerging travel technology solutions, including NDC content and integrated HRISCTE (Certified Travel Executive) or GTP (Global Travel Professional) certificationExperience managing EMEA and/or APAC regional travel programsBenefitsFlexible work modelWell-being focusInclusive environment that celebrates people for all of who they areCompany OverviewTeradata is the connected multi-cloud data platform company. Our enterprise analytics solve business challenges from start to scale. It was founded in 1979, and is headquartered in San Diego, California, USA, with a workforce of 10001+ employees. Its website is https://www.teradata.com.Company H1B SponsorshipTeradata has a track record of offering H1B sponsorships, with 7 in 2026, 7 in 2025, 30 in 2024, 14 in 2023, 27 in 2022, 34 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role.