[Remote] Global Recruiter

Note: The job is a remote job and is open to candidates in USA. Capacity is an AI-powered support automation platform aiming to enhance team performance. They are seeking a driven and technically fluent Recruiter to join their People Operations team to manage full-cycle recruiting for technical and non-technical roles, and support hiring across various functions as business priorities shift.ResponsibilitiesOwn full-cycle recruiting for technical roles including Software Engineering, Data Science, Machine Learning, Product, and DevOps across U.S. and international marketsBuild and maintain proactive talent pipelines for high-priority and hard-to-fill technical roles, reducing reliance on reactive sourcingPartner closely with Engineering and Product leadership to deeply understand team structures, technical stacks, and role requirements — translating that into compelling, accurate job positioningDevelop and execute multi-channel sourcing strategies (LinkedIn, GitHub, direct outreach, niche communities, referrals) tailored to technical candidate personasConduct candidate assessments that evaluate both technical fit and cultural alignment, partnering with hiring managers on structured interview designSupport hiring across GTM (Sales, Marketing, Customer Success), G&A, and Operations functions as business priorities shiftReview resumes as well as conduct interviews and candidate screens to evaluate technical capabilities, soft skills, and overall cultural fitFlex across multiple open requisitions simultaneously, balancing technical and non-technical searches with strong prioritization and stakeholder communicationServe as a trusted recruiting partner to hiring managers across all functions, providing market insights, candidate feedback, and process guidancePlay an active role in talent integration during M&A activity, including assessment of acquired talent pools and backfill planningPartner with People Operations and business leadership to develop recruiting strategies that support smooth organizational integration post-acquisitionHelp identify role redundancies, gaps, and headcount needs arising from M&A activity in coordination with HR and FinanceManage full-cycle recruiting for international roles with a working understanding of local hiring norms, market conditions, and candidate expectationsPartner with People Operations on compliant job posting, offer structuring, and onboarding across different jurisdictionsBuild relationships with international sourcing channels, agencies, and talent communities relevant to our active marketsDevelop, maintain and continuously enhance all processes related to our applicant tracking system (ATS), including hiring manager guides, pipeline stages, application forms and questionnaires, feedback surveys, etcSet up all job requisitions and monitor candidate progressMaintain accurate, timely data within the ATS to ensure pipeline visibility and reporting integrityTrack and report on key recruiting metrics including time-to-fill, source effectiveness, offer acceptance rate, and pipeline conversionDeliver a consistently excellent candidate experience at every stage — responsive communication, organized interview processes, and thoughtful feedback loopsIdentify and recommend process improvements to increase recruiting efficiency and quality of hire as the organization scalesSkills3 to 5 years of full-cycle recruiting experience, with at least 2 years focused on technical roles (Engineering, Data, ML, or Product)Demonstrated experience recruiting in a high-growth, fast-changing environment — SaaS, AI/ML, or enterprise tech strongly preferredExposure to M&A recruiting or talent integration is a meaningful plusExperience recruiting for international roles or across multiple geographiesStrong technical literacy — you don't need to write code, but you can credibly discuss engineering roles, understand technical job requirements, and assess candidate fit with confidenceProficiency using various sourcing tools (LinkedIn Recruiter, SeekOut, GitHub, etc.) and in managing ATS platforms (preferably Rippling)Excellent written and verbal communication skills, with the ability to represent Capacity compellingly; fluency in both English and Spanish is a plusStrong organizational skills and attention to detail, you manage multiple open roles and stakeholders without things falling through the cracksComfortable operating with ambiguity; you can build structure where it doesn't exist and adapt quickly when priorities shiftData-oriented — you track what matters, report accurately, and use metrics to continuously improve your approachBachelor's degree in HR, Business, Communications, or related field, or equivalent experience preferredBenefitsEmployer-paid health insurance (for you and your eligible dependents)Profit Interest Units/incentive compensationUnlimited vacation policy401(k) with a company matchShort term disability insuranceGroup life AD&D insuranceA supportive, diverse workplace where we prioritize respect for each other and our clientsA fun and collaborative team cultureCompany OverviewCapacity provides an AI-powered platform for customer support automation and business process management. It was founded in 2017, and is headquartered in Saint Louis, Missouri, USA, with a workforce of 51-200 employees. Its website is https://capacity.com.