[Remote] Global Head of Cyber Defense and Security Operations

Note: The job is a remote job and is open to candidates in USA. UST is a mission-driven technology company that transforms lives through innovation. They are seeking a Global Head of Cyber Defense and Security Operations to lead their 24x7 Security Operations Center and oversee various security functions, ensuring the security posture of both the organization and its clients.ResponsibilitiesLead the global 24x7 SOC, detection engineering, threat hunting, threat intelligence, malware analysis, digital forensics, and incident response functionsDrive measurable improvements in MTTD, MTTR, ATT&CK-aligned detection coverage, and analyst efficiency through automation, orchestration, and continuous tuningOwn Security Posture Management as a continuous discipline -translating control gaps, detection coverage, and threat exposure into prioritized remediation actions aligned to UST's risk appetiteOwn the security operations technology stack - SIEM, SOAR, EDR/XDR, NDR, email security, DLP, deception, and threat intelligence platforms and the roadmap that keeps it ahead of the threatDrive the Breach and Attack Simulation (BAS) program to continuously validate detection coverage and control effectiveness against real-world attack patternsOwn Digital Risk Monitoring and Brand Protection - covering external threat surface, dark web exposure, credential leakage, and brand impersonation targeting UST and its clientsOwn the end-to-end Vulnerability and Penetration Testing findings lifecycle from intake and prioritization through remediation coordination, closure validation, and reporting- partnering with Engineering, Architecture, and application teams to drive accountability and measurable risk reductionGovern the Responsible Disclosure program, serving as the operational owner for vulnerability intake, security researcher engagement, and remediation coordinationPartner with Security Engineering and Architecture to operationalize controls and scale detection-as-code practices across the environmentServe as the senior US-resident security leader and primary escalation point for US executive leadership on all cyber defense mattersPartner with the Global CISO on quarterly Board of Directors and Audit Committee materials, executive risk reporting, and governance deliverables - owning the underlying metrics, narrative, and analysisRepresent UST's cyber defense program in client-facing engagements with CIO, CXOs, and CISO teams - security reviews, assurance discussions, joint tabletop exercises, post-incident debriefs, and strategic roadmap conversationsTranslate client expectations and regulatory pressure (FFIEC, NYDFS, HIPAA, HITRUST, PCI, SOX, NAIC, NIST CSF, ISO 27001) into operational requirements for the global teamBuild trusted peer relationships with CISOs in UST's client base and with industry ISACs and government partners, including CISA, FBI, and sector-specific ISACsLead the Insider Risk and Insider Threat program in partnership with HR, Legal, Employee Relations, and Privacy - covering monitoring strategy, investigation protocols, case management, and offboarding controlsCoordinate with Legal and Privacy on incident response notification, regulatory engagement, litigation holds, eDiscovery support, and law enforcement liaisonOwn US-specific compliance and assurance activities requiring domestic presence - client audits, regulatory engagements, and federal and state-level inquiriesLead, mentor, and grow a global Cyber Defense organization headquartered in India - building a high-trust operating model that bridges time zones and culturesEstablish clear operating cadences, KPIs, and decision rights that empower India-based leadership while maintaining alignment with US executive prioritiesSponsor talent development, succession planning, and a culture of technical excellence, accountability, and continuous improvementMaintain a regular travel cadence to India and client sites to build presence and reinforce one global teamSkillsAt least 12 years in cybersecurity, with at least 5 years leading security operations, cyber defense, or incident response at enterprise scaleDemonstrated success running a 24x7 SOC and modern detection and response stack -SIEM, SOAR, EDR/XDR, and threat intelligenceExperience leading globally distributed teams across multiple time zones, ideally including India or a major offshore delivery hubExecutive presence and the ability to communicate credibly with CIOs, CTOs, CISOs, auditors, and regulators - and to produce Board-quality reporting in partnership with the Global CISOHands-on command of the MITRE ATT&CK framework, detection engineering, threat hunting methodology, and the NIST 800-61 incident response lifecycleStrong track record partnering with HR, Legal, and Privacy on insider risk and personnel securityUS-based, with the ability to travel internationally (~15-25%)Prior Security Leadership Experience, or Global Head of Cyber Defense / SecOps experienceActive relationships with US law enforcement and federal cyber agencies - FBI, USSS, CISA, DHS -with demonstrated experience engaging them in incident response, investigations, or threat intelligence coordinationBackground in or serving regulated industries (financial services, healthcare, government, critical infrastructure) and fluency with relevant frameworks (FFIEC, NYDFS, HIPAA/HITRUST, PCI DSS, SOX, NIST CSF, ISO 27001)Field CISO, client-facing security advisory, or consulting leadership experienceActive participation in ISACs, sector partnerships, or government-industry forums (CISA, FBI InfraGard, sector ISACs)Industry certifications: CISSP, CISM, GCIH, GCFA, GCIA, or equivalentBachelor's or Master's degree in Cybersecurity, Computer Science, Information Systems, or a related field - equivalent experience consideredBenefitsFull-time, regular employees accrue a minimum of 10 days of paid vacation per yearReceive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)10 paid holidaysAre eligible for paid bereavement leave and jury dutyEligible to participate in the Company’s 401(k) Retirement Plan with employer matchingThey and their dependents residing in the US are eligible for medical, dental, and vision insuranceCompany-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefitsRegular employees may purchase additional voluntary short-term disability benefitsParticipate in a Health Savings Account (HSA)Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelinesBenefits offerings vary in Puerto RicoPart-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)Eligible to participate in the Company’s 401(k) Retirement Plan with employer matchingFull-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)Eligible to participate in the Company’s 401(k) program with employer matchingThey and their dependents residing in the US are eligible for medical, dental, and vision insurancePart-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave lawsCompany OverviewUST is a global digital transformation solutions provider. It was founded in 1999, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is https://617mediagroup.com.Company H1B SponsorshipUST has a track record of offering H1B sponsorships, with 114 in 2026, 870 in 2025, 800 in 2024, 647 in 2023, 634 in 2022, 612 in 2021, 984 in 2020. Please note that this does not guarantee sponsorship for this specific role.