[Remote] Global Account Director

Note: The job is a remote job and is open to candidates in USA. Outreach is a leading AI platform for revenue teams, founded in 2014. The Global Account Director will manage account operations for large global clients and drive revenue growth by acquiring new strategic clients and nurturing existing relationships.ResponsibilitiesAccelerate Revenue Growth: Meet or exceed revenue targets for assigned global accounts by expanding business within existing accounts and acquiring new strategic clients in line with Outreach’s objectivesMitigate Churn and Contraction: Build and maintain robust, long-term relationships with key decision-makers across all relevant countries. Ensure high levels of customer engagement, satisfaction, and loyaltyLead Complex Negotiations: Guide high-stakes contract negotiations with C-level executives, procurement, and legal teams, ensuring mutually beneficial deal closuresCross-Functional Collaboration: Work closely with internal teams—Marketing, Product, and Customer Success—to ensure smooth delivery of services. Act as a strategic leader, effectively communicating and structuring sales plans in collaboration with key internal stakeholdersEngage with Partners: Understand the partner landscape around your global accounts, identifying allies or competitors, and incorporating strategic sales approaches to navigate complex multinational partnershipsCompetitive Mindset: Stay informed about the competitive landscape in key countries and regions, developing strategies to outmaneuver competitorsMulti-Cultural Perspective: Effectively engage with senior executives across multiple countries, understanding the cultural nuances and leadership styles in each region. Demonstrating cultural adaptability is essential in establishing trust and credibilityClient Growth Mindset: Demonstrate a deep understanding of your clients' business environments, including industry and market trends. Be adept at analyzing public documents, researching competitors, and translating this information into actionable sales strategiesData Hygiene: Meticulously maintain accurate and up-to-date records of sales activities, client interactions, forecasts, and pipeline data in CRM systemsAI Adaptability: Demonstrates a growth mindset with a willingness to learn, adapt, and effectively leverage emerging technologies, including AI-driven tools and platforms, to enhance productivity, customer engagement, and business outcomesInternational Travel: Be prepared to travel internationally as requiredAdditional Duties: Perform other responsibilities as neededSkillsBachelor's degree in a relevant field, or equivalent experienceOver 10 years of experience in strategic enterprise sales with a strong track record of exceeding revenue targets consistently, ideally within SaaS or technology-driven environmentsProven success in selling complex solutions to large, multinational clientsExpertise in managing global accounts, including navigating challenges across multiple entities, countries, and languagesStrong experience in Finance or Telco vertical is a plusStrong familiarity with sales automation and CRM systems, especially platforms like Outreach.io and SalesforceExcellent communication, interpersonal, and negotiation skills, with a proven ability to influence decision-makers at all organizational levels in multi-cultural environmentsExperience working in fast-paced, results-driven environments with a high level of accountabilityStrong integrity, business acumen, and financial insight to showcase ROI and performance metrics effectivelyProficiency with asynchronous collaboration tools such as Slack, Microsoft Office or Google Suite, Zoom, and WebexAbility to build trust and rapport in both in-person and virtual settingsInternational Travel: Be prepared to travel internationally as requiredStrong experience in Finance or Telco vertical is a plusPrevious experience in an expatriate role is highly desirableFluency in multiple languages is a significant advantageBenefitsFlexible time off401k to help you save for the futureGenerous medical, dental, and vision coverage for full-time employees and their dependentsA parental leave program that includes options for a paid night nurse, and a gradual return to workInfertility/ assisted reproductive services benefitEmployee referral bonuses to encourage the addition of great new people to the teamSnacks and beverages in the Office, along with fun events to celebrateDiversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/MilitaryCompany OverviewOutreach is a sales engagement platform that uses AI for predictive analytics as it relates to sales. It was founded in 2014, and is headquartered in Seattle, Washington, USA, with a workforce of 501-1000 employees. Its website is https://www.outreach.io.