[Remote] Genesis Consultant

Note: The job is a remote job and is open to candidates in USA. Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, seeking a Genesis Consultant to lead hospital site consulting initiatives. The role involves engaging with hospital executives to implement best practice solutions for da Vinci surgery, focusing on standardization, efficiency, and training.ResponsibilitiesIn collaboration with commercial and other ecosystem teams, defines Genesis agenda for their region: prioritizes mandates and plans delivery of Genesis resourcesConduct Genesis program initiatives with strategically targeted customersManage complex, extended customer engagements involving multi-departmental collaboration and multi-faceted solutionsLead departmental and cross-functional projects to develop or improve Genesis processes, deliverables, and other materialRun reports and analyze data when needed to prepare for customer engagementsProvide in person and/or remote consulting services to deliver value to the customerExamples of services are Lean Preference Card, System standardization proposal, par levels, and workflow consultationPromote collaboration with Genesis and cross functional teammates to establish and achieve Genesis implementation goalsOnboard, coach, and mentor new and existing team membersParticipate in the training on and launch of new products and/or proceduresBecome a subject matter expert and trusted client advisor for GenesisQualify and prepare Access management analysis and proposals, present to internal teams and hospitals to drive change management and increase asset utilizationReport customer complaints to appropriate internal parties as they are discoveredSkillsB.S./B.A. degree preferred or equivalent clinical/medical degree or experience2-4 years of documented professional experience in healthcare/hospital management, either in BTB sales capacity or management role within hospitalBusiness acumen – ability to function in an executive business environment and understand the business needs of the ORDemonstrable expertise and experience in delivery of consulting services that deliver value to the customerCommunication – ability to deliver consistent and effective communication across organizational levelsTraining ability – demonstrated commitment to customer and peer training, specifically related to advanced technology within a clinical environmentCustomer success focus – ability to discover and understand customer needs, engage and inspire customers to adopt new and effective solutionsMaster complexity – ability to plan, organize, and oversee highly complex and strategic assignments involving multiple teams and individualsInterdependent partnering – demonstrated record/examples promoting collaborative exchange and driving results through others with high communicationEnglish & local language fluency requiredAbility to travel up to 50 - 70%BenefitsWe provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.Company OverviewIntuitive designs and manufactures robotic-assisted surgical systems. It was founded in 1995, and is headquartered in Sunnyvale, California, USA, with a workforce of 10001+ employees. Its website is https://www.intuitive.com/.Company H1B SponsorshipIntuitive has a track record of offering H1B sponsorships, with 38 in 2026, 337 in 2025, 238 in 2024, 181 in 2023, 285 in 2022, 145 in 2021, 138 in 2020. Please note that this does not guarantee sponsorship for this specific role.