[Remote] GCFR - Customer Service Representative (Southeast) Remote-38
Note: The job is a remote job and is open to candidates in USA. Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. They are seeking a Customer Service Representative who will provide exceptional customer service, facilitate the release of vehicles, and support clients through various communication channels.ResponsibilitiesObtain the release of vehicles that are located at body shops and/or other locations including residencesUnderstand client needs and offer solutions and supportAnswer and place calls in a professional mannerFocus on call resolution and use company resources to gather information and offer solutions to meet customer needsOther duties as assignedSkillsOne year of office support experience in a customer service role preferredHigh School diplomaExcellent customer service skills and attitudeExcellent written and verbal skillsProficient with office equipmentAttention to detailProblem-solvingComputer proficiency - MS SuiteTyping speed 45WPMProfessional appearanceAbility to multi-task in a fast-paced environmentBilingual skills a plusOccasional overtime as neededBenefitsMedical/Dental/Vision401k plus a company matchESPP - Employee Stock Purchase PlanEAP - Employee Assistance Program10 Vacation days per year7 Paid Company HolidaysLife and AD&D InsuranceCompany OverviewCopart is a Vehicle auctioning company traded on NASDAQ with ticket CPRT. It owns it's own yards and maintenance personel. It was founded in 1982, and is headquartered in Fairfield, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.copart.com.
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