[Remote] Funding Consultant

Note: The job is a remote job and is open to candidates in USA. Tobii Dynavox is a global leader in assistive communication solutions, dedicated to empowering individuals with disabilities. The Funding Consultant is responsible for coordinating the intake, submission, and follow-up of orders while working closely with various stakeholders to ensure compliance with funding requirements.ResponsibilitiesMaintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulationsWork with insurance providers, government agencies, and educational institutions to place new product, repair or rental ordersTrack funding authorization cases ensuring requests are resolved to completion in a timely mannerUtilize on-line resources and maintain frequent communication with funding agencies to verify eligibilityReview prior authorization documents against third party payer criteriaResearch previous orders and payment history/DSOs for any repair or new order requestsEnter and complete orders in the order management system databaseServe as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client’s case with third party insurance providers and troubleshooting any problems to resolutionResolve third party denials and provide consultation to finalize difficult funding casesAlert supervisor of potential third-party payer challengesPerform various other duties as assignedSkillsBachelor Degree, or 2 – 4 years related experienceOral and written communication skillsInterpersonal, collaboration, and teaming skillsCustomer service orientationInternet navigation skillsMS Office Word and OutlookAble to multitask in a fast-paced environmentAble to work at a desk for prolonged periods of timeAbility to work with interruptions in a fast-paced environmentAbility to travel to the Pittsburgh office for team activities/trainings (approx. 4 times per year)Background in the health insurance field preferredCompany OverviewTobii Dynavox® is the market leader in assistive technology for communication. It was founded in 1983, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 501-1000 employees. Its website is http://www.tobiidynavox.com/.