[Remote] Fully Remote | Customer Service – Booking Hotels

Note: The job is a remote job and is open to candidates in USA. Aisles & Abroad is seeking reliable and customer-focused individuals for a fully remote role supporting hotel bookings and reservation services. The position involves assisting clients with accommodations, coordinating reservations, and ensuring travel details are accurate and complete. Responsibilities Assist clients with identifying and booking hotel accommodations based on their needs and preferences Provide support throughout the reservation process, including confirmations and updates Respond to customer inquiries regarding availability, pricing, and property details Verify booking information such as travel dates, guest details, and room selections Maintain accurate and organized records of client interactions and reservations Offer follow-up support prior to check-in and after stay when needed Skills Strong communication skills with a customer service mindset Detail-oriented and able to stay organized across multiple tasks Comfortable using online systems and digital tools Ability to work independently in a remote environment Previous customer service or hospitality experience is helpful but not required Benefits Guided onboarding and structured training Access to hotel booking platforms and travel resources Ongoing support and skill development Flexible fully remote work environment Supportive and team-oriented culture Company Overview Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. It was founded in 2022, and is headquartered in , with a workforce of 11-50 employees. Its website is