[Remote] Fulfillment Continuous Improvement Specialist
Note: The job is a remote job and is open to candidates in USA. SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies. They are seeking a Fulfillment Continuous Improvement Specialist to join their Operations Team, focusing on identifying and eliminating process inefficiencies in supply chain operations using Lean Six Sigma principles.ResponsibilitiesAnalyze supply chain processes to identify inefficiencies and areas for improvementApply Lean/Six Sigma tools (DMAIC, 5 Whys, fishbone diagrams) to support root cause analysisIdentify and eliminate waste and non-value-added activities across the value streamDocument and maintain standard work to ensure sustainability of improvementsUse data analysis tools to evaluate performance metrics and identify trendsPrepare reports and dashboards to communicate findings to stakeholdersEnsure data accuracy through validation and standardized metric definitionsCollaborate with cross-functional teams to ensure alignment on CI initiativesFacilitate workshops and training sessions to promote a culture of continuous improvementApply structured problem-solving frameworks (A3, DMAIC) to ensure clarity and stakeholder alignmentConduct Gemba walks to engage frontline teams, understand processes, and drive improvements at the sourceSupport cross-functional CI projects within the supply chain from initiation through completionTrack project milestones and deliverables to help ensure timelines and budgets are metSkillsAssociate's degree in Business, Analytics, Engineering, or related fieldYellow Belt or Green Belt Six Sigma certification, or 1+ years of hands-on Lean Six Sigma experienceExperience in operations management, including process improvement, workflow optimization, or cross-functional team coordinationExperience applying Lean Six Sigma methodologies to identify inefficiencies, reduce waste, and drive continuous improvement initiativesExperience in supply chain management, including vendor coordination, inventory control, or logistics planning within a distribution or fulfillment environmentBenefitsComprehensive and affordable medical, dental, vision, and voluntary life insurance options401(k) with up to 4% company matchPaid vacation, sick time, and holidaysCompany-paid basic life insurance and long-term disabilityDiscounted auto, home, and pet insurance programsFlexible Spending Account (FSA)Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)Company-provided equipment and one-time $250 work from home stipend$750 annual professional development budget$25 monthly Grubhub creditCompany rewards and recognition programOwnership for All program ensures each SupplyHouse team member will benefit financially from the companyβs growth and accomplishmentsWellness initiativesFlex-Time PolicyAnnual merit and bonus opportunitiesHands-on trainingDiversity and inclusion initiativesInternal mobility optionsProfessional development budgetDonation drivesEmployee-nominated contributionsSupport for non-profit organizationsVolunteer Paid Time OffMonthly town hallsRegular 1:1 check-insEmployee listening initiativesCompany-wide ideas formCompany OverviewSupplyHouse is an online plumbing, heating, and HVAC distributor, carrying 150,000 products from top manufacturers. It was founded in 2004, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.supplyhouse.com/.