Remote Front Desk & Scheduling Coordinator (Live Call Answering)

Remote Full-time
Front Desk Virtual Assistant – Home Service Company (Live Call Answering)

Growing Colorado home service company (gutters & electrical) seeking a professional virtual assistant to manage live inbound calls, scheduling, and lead tracking.

This role is critical. You will be the first voice customers hear.

Hours:

Monday–Friday

7:00 AM – 4:30 PM Mountain Time

(Part-time to start, 15–25 hours/week depending on call volume)

Responsibilities:

• Answer live inbound calls through business phone app

• Schedule estimates directly into Google Calendar

• Enter all leads into FieldPulse CRM

• Update company Google Sheet pipeline

• Send appointment confirmations

• Send follow-up texts for unsold estimates

• Provide daily task summary at end of shift

Requirements:

• Clear, neutral English

• Professional and calm phone demeanor

• Reliable high-speed internet

• Quiet workspace

• Organized and detail-oriented

• Comfortable using CRM and Google Sheets

• Must be available during Mountain Time hours

To Apply, Please Answer:

1- Record a short voice introduction as if answering:

“MasterFlow Gutters & Electrical, how can I help you?”

2- Describe how you track and report your completed work.

3- Confirm your availability in Mountain Time.

Pay:

$8–$12/hour depending on experience

Trial period to start

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