[Remote] Fraud Risk Governance Program Manager

Note: The job is a remote job and is open to candidates in USA. Fulton Bank is committed to making a positive impact in local communities and is seeking a Program Manager for Fraud Risk Governance. This role is responsible for overseeing fraud prevention efforts, evaluating fraud strategies, and driving initiatives to strengthen fraud risk mitigation across the enterprise.ResponsibilitiesOwn and enhance the fraud governance framework, providing oversight of fraud operations, investigations, and supporting processes. Design, implement, and continuously optimize a multi-layered fraud prevention framework across all transaction channels (e.g., checks, credit/debit cards, ACH, digital payments)Advise and guide the investigation lifecycle from detection to resolution, including high-value external fraud and internal fraud cases. Analyze large datasets to identify fraud patterns, emerging threats, and system vulnerabilities and develop strategies to mitigate fraud lossesWork closely with Line of Business teams to integrate anti-fraud features and improve the effectiveness of fraud mitigation strategies. Serve as a liaison with third-party vendors, payment processors, and banking partners to enhance fraud mitigation effortsOversee fraud loss metrics such as loss rates, chargeback rates, and manual review efficiency, reporting findings to executive leadership. Present fraud trends, risks, and mitigation strategies to senior leadershipLead root-cause assessments of fraud loss data, and perform loss attribution to prioritize improvementsDevelop, implement and manage fraud training program to assist in building out QC/QA reviews and creating standards within the departmentSkillsBachelor's Degree or the equivalent experience. Specialty: Business, Criminal Justice, or other applicable10 or more years fraud prevention in Financial ServicesWorking knowledge of fraud risks, typologies, and related operational processesStrong analytical, organizational, and communication skills3 or more years fraud governance program oversightBenefitsThis job is eligible to receive equity in the form of restricted stock units.This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.Medical plans with prescription drug coverageFlexible spending account or health savings account depending on the medical plan chosenDental and vision insuranceLife insurance401(k) program with employer match and Employee Stock Purchase PlanPaid time off programs including holiday pay and paid volunteer timeDisability insurance coverage and maternity and parental leaveAdoption assistanceEducational assistanceA robust wellness program with financial incentivesCompany OverviewFulton Bank strive to have a better understanding of your financial goals, are a full-service commercial bank operating 250 branches. It was founded in 1882, and is headquartered in Lancaster, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://www.fultonbank.com/.