[Remote] Fraud Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Wealthfront is currently hiring a fully remote Fraud Operations Analyst I to be responsible for daily fraud monitoring and investigation functions. The role involves conducting complex investigations to identify criminal activities, performing data-driven analysis, and coordinating with various teams to enhance fraud detection and prevention efforts.ResponsibilitiesAssist in the identification of unusual financial activity indicative of money laundering, financial fraud and/or financial crimeConduct complex investigations aimed at identifying criminal activities and preventing fraud on our platformPerform data-driven analysis to identify vulnerabilities and/or proactively determine potential issues or areas of improvementPerform thorough analyses of account and transaction history to detect and elaborate on established patterns related to fraud and anti-money laundering (AML) typologiesConduct holistic account and transaction monitoring in support of Wealthfront’s BSA/AML and Sanctions programsCoordinate fraud investigations and recoveries with contra firmsPresent findings of investigations to different stakeholders within the firmCreate, implement, and update policies and procedures to further develop Wealthfront’s anti-financial crime and transaction monitoring programResearch fraud, identity and user behavior to contribute to rules, models and other detection systemsMaintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and proceduresAssist in the identification of process improvements and automation opportunitiesCoordinate with Financial Crimes Compliance to ensure fraud and non-fraud-related cases are properly escalated for investigation and SAR filing considerationPartner with Engineering teams to implement automated solutionsWork with other product areas to develop new data driven controls for optimizing user experience while detecting and preventing fraudWork with our support team to resolve client inquiriesSkills1-3 years of fraud investigations experience in the financial services industryStrong research and investigation skills, including synthesizing large amounts of information and evaluating transaction dataExperience investigating fraud typologies such as Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account FraudAbility to manage competing priorities and adapt quickly in a dynamic, fast-paced environmentStrong attention to detail and ability to produce accurate, well-documented workAbility to make sound, risk-based decisions with limited informationExcellent written and verbal communication skillsStrong collaboration skills and ability to work effectively with cross-functional teamsEmbody the qualities of being a true team player - curiosity, humility, intelligence, and openness to both positive and constructive feedbackDemonstrated curiosity and a proactive approach to identifying patterns and emerging risksExperience with disputes and knowledge of Reg EFamiliarity with Anti-Money Laundering (AML), Anti-Threat Finance (ATF), OFAC, Financial Intelligence analysis and Counter-Intelligence analysisExperience with SQL, dashboard creation, and/or other data analysis toolsKnowledge of FINRA, NACHA, SEC and MSRB rules and regulationsBenefitsMedicalVisionDental401K planGenerous time offParental leaveWellness reimbursementsProfessional developmentEmployee investing discountCompany OverviewWealthfront integrates investing and saving products to help young professionals build long-term wealth in any market condition. It was founded in 2008, and is headquartered in Palo Alto, California, USA, with a workforce of 201-500 employees. Its website is https://www.wealthfront.com.