[Remote] Fraud & Abuse Investigator

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. RunwayML is building AI to simulate the world by merging art and science. They are seeking a Fraud & Abuse Investigator to analyze suspicious account activity, make decisions on account suspensions, and design workflows to identify fraud patterns.

Responsibilities
• Investigate networks of potentially fraudulent accounts using internal tools and data analysis
• Make decisions on account suspensions based on evidence and established guidelines
• Identify third-party platforms where our services are being resold without authorization, and draft and submit complaints / takedown requests
• Document investigation methodologies and flag patterns that could inform automated detection systems
• Contribute to designing workflows and processes to identify previously unknown fraud patterns

Skills
• Experience in trust & safety, fraud investigation, or abuse operations
• Strong analytical skills and attention to detail
• Comfort with data analytics, including experience with SQL or other data querying tools
• Experience working with data warehouses like Redshift, Clickhouse, or Snowflake
• Ability to make sound judgments with incomplete information
• Clear written communication skills
• Comfort with working independently
• Familiarity with generative AI products
• Background in submitting platform complaints or legal notices

Company Overview
• Runway offers generative AI tools for creating images, videos, and simulations, enabling new creative workflows through AI. It was founded in 2018, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://runwayml.com.

Company H1B Sponsorship
• Runway has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.

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