[Remote] Franchise Business Consultant - Midwest

Note: The job is a remote job and is open to candidates in USA. Wingstop Restaurants Inc. is a fast-growing brand in the restaurant industry focused on delivering flavor. The Franchise Business Consultant is responsible for driving execution across a portfolio of franchised restaurants, ensuring consistent operating standards and accountability.ResponsibilitiesMonitor Same Store Sales, guest experience metrics, and operational KPIsIdentify performance gaps and implement structured improvement plansEstablish and maintain disciplined business routines, including:Weekly performance check-insQuarterly Business Reviews (QBRs)Drive follow-through on commitments and ensure accountabilityMaintain clear and consistent visibility into restaurant performanceEnsure execution of brand standards across:SpeedAccuracyHospitalityFood qualityReinforce compliance with franchise agreements and operational expectationsDrive adoption and execution of enterprise initiatives, including:Loyalty programsSmartKitchenTraining platformsProtect the brand across food safety, operations, and guest experienceBuild strong, trust-based relationships with Brand PartnersInfluence performance through operational expertise and clear communicationDeliver direct, actionable feedback aligned to business resultsHold partners accountable to agreed-upon actions and commitmentsEscalate performance or compliance issues when necessaryPartner with cross-functional teams, including:DevelopmentMarketingTrainingSupply ChainFinanceTechnologySupport new restaurant openings and ensure operational readinessProvide field-based insights to inform enterprise decision-makingSkills4–7 years of multi-unit restaurant operations experience, preferably in a franchise environmentStrong operational expertise with the ability to diagnose and resolve performance issuesFinancial acumen with ability to interpret restaurant-level metrics and trendsProven ability to influence without direct authorityStrong organizational and prioritization skillsAbility to manage multiple priorities in a fast-paced environmentWillingness to travel extensively within assigned regionAlthough this role is remote, we do need this candidate to reside in either Kansas City, Kansas or Kansas City, MissouriBenefitsUnlimited paid time off for exempt employeesOne paid volunteer day of your choiceCompetitive bonus structure for eligible rolesTeam member stock purchase planHealth savings or flexible spending account options401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)Comprehensive medical, dental, and vision benefitsBasic life and AD&D insurance providedPet insuranceEducation AssistanceWellness reimbursement programPaid maternity and paternity leaveDiscount on Wingstop gift cardsCompany OverviewSure, we’re The Wing Experts, but it’s our flavor that defines us. It was founded in 1994, and is headquartered in Dallas, Texas, USA, with a workforce of 201-500 employees. Its website is http://www.wingstop.com.