[Remote] FP&A Technical Account Manager

Note: The job is a remote job and is open to candidates in USA. Datarails is a small FP&A platform focused on streamlining and automating financial processes for teams. The FP&A Technical Account Manager will work with existing customers to implement additional products, act as a technical expert, and collaborate cross-functionally to improve customer outcomes.ResponsibilitiesPartner with existing customers to design and implement additional productsAct as the technical expert on our product suite, helping customers unlock new value from their Datarails investmentAdvise customers on best practices for financial processes and reporting within the Datarails ecosystemCollaborate cross-functionally with Product, Marketing, and Operations to support strategic initiatives and influence roadmap developmentMaintain strong relationships with key customer stakeholders, including Controllers, Directors of Finance, and CFOsDevelop and iterate on internal playbooks, resources, and processes for add-on product engagementsSkills1–3 years of experience in software implementation, consulting, or similar customer-facing roles, finance or accounting background preferredAdvanced Excel proficiency (formulas, VLOOKUP, PivotTables, Power Query, complex models)Strong communication and relationship-building skills - this role involves creating and managing business relationships with CFOs, VPs, Directors of Finance, and other customers from leading US companies, requiring the ability to engage in professional conversations, manage expectations, and guide customers to a positive outcomeBachelor's degree or equivalent experienceBenefitsMeaningful equity401(k) plan with up to 4% match and HSA & FSA Options100% paid medical, dental, and vision coverage for employees and 100% paid medical and 80% paid dental and vision coverage for dependents$540/year toward glasses, sunglasses, or contact lenses from XP Health for employees enrolled in any Guardian Vision planCalm app membershipPaternity leaveFlexible, unlimited sick time and PTO (we recommend 18-25 vacation days annually)12 paid company holidaysLife insuranceCPA/CFA license renewal reimbursementCompany OverviewDatarails is an FP&A platform that automates consolidation, reporting, planning, and forecasting while supporting existing Excel models. It was founded in 2015, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.datarails.com.