[Remote] Forward Deployment Engineer, Applied AI Agents (Intern) - FL

Note: The job is a remote job and is open to candidates in USA. Sears is a company focused on home services and technology, and they are seeking a Forward Deployment Engineer Intern to work within the SearsKAIros Applied AI Division. This role involves partnering with business teams to develop AI-driven automation solutions and improve operational workflows.ResponsibilitiesShadows business operators, dispatchers, planners, analysts, and finance partners to understand and document current manual processes and workflowsAnalyzes operational pain points and translate business workflows into AI agent specificationsDesigns, builds, tests, and deploys AI agents on the SearsKAIros Applied AI platformIntegrates AI agents with internal systems and external AI models including Claude, OpenAI Realtime, Gemini, and MCP serversPrototypes and iterates quickly, owning the full lifecycle of AI solutions from concept through production deploymentDevelops evaluations, guardrails, monitoring, and rollback procedures for deployed AI agentsBuilds dashboards, KPI tracking, and reporting tools to measure operational and business impactCollaborates with engineering teams, operational leadership, and field teams to support implementation and adoptionTrains users, respond to escalations, and incorporate operational feedback into continuous improvementsDocuments implementation patterns, best practices, and reusable processes to accelerate future AI deploymentsPresents workflow analyses, solution recommendations, and performance outcomes to stakeholders and leadership teamsSkillsSome undergraduate education1-2 years of related experience18 years of age or olderStrong software engineering fundamentals with proficiency in Python and TypeScriptAbility to quickly understand and modify unfamiliar codebasesHands-on experience building applications using Large Language Models (LLMs), including prompting, tool usage, function calling, retrieval systems, agent loops, and evaluation frameworksExperience deploying or shipping AI-based solutions or applicationsWorking knowledge of SQL and data analysis tools, including the ability to independently query and analyze data from platforms such as SnowflakeStrong problem-solving skills and ability to work effectively in ambiguous, fast-paced environmentsExcellent written and verbal communication skills, including the ability to document workflows and present findings clearly to both technical and non-technical audiencesAbility to collaborate directly with operational stakeholders and business usersCurrently enrolled in a Bachelor s, Master s, or PhD program in Computer Science, Electrical Engineering, Operations Research, Applied Mathematics, or a related quantitative fieldAuthorized to work in the United States and able to complete required background checks prior to systems accessFamiliarity with MCP, agent orchestration frameworks, or related technologies such as LangChain, LlamaIndex, or OpenAI Agents SDKPrior internship or project experience deploying AI or machine learning solutions in enterprise or operational environmentsExposure to field service operations, logistics, supply chain, contact center operations, or finance workflowsExperience working with voice agents, real-time APIs, or telephony integrationsDemonstrated ability to rapidly prototype and operationalize AI solutions with measurable business impactCompany OverviewSears is a leading integrated retailer and provider focused on seamlessly connecting the digital and physical shopping experiences to serve our members - wherever, whenever and however they want to shop. It was founded in 1892, and is headquartered in Chicago, IL, US, with a workforce of 5001-10000 employees. Its website is https://bit.ly/3UZDRRX.