[Remote] Forward Deployed AI Consultant

Note: The job is a remote job and is open to candidates in USA. OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 1500+ employees. The Forward Deployed AI Consultant (FDC) is a customer-facing builder who brings next-generation enterprise automation to life, working directly with business and IT teams to translate real business problems into automated processes. This role requires high agility and the ability to influence through trust and relationship-building, driving operational impact within the customer's environment.ResponsibilitiesDesign, configure, and customize agentic solutions that automate real-world business processesConfigure agents, prompts, and workflow logic using a no code interface—no LLM tuning requiredDrive customer enablement through hands-on guidance, training, and best practice sharingPartner with client teams to run user acceptance testing, validate outcomes, and support rapid deployment and iterationEmbed with customers to uncover requirements, manage scope, and navigate “messy” real-world environmentsHelp customers navigate behavioral change and attain business outcomes through agentic solutionsSkills4–6 years of experience implementing CRM, ERP, supply chain, or similar complex business applicationsStrong intuition for AI powered products; curious, fast learning, and eager to push what's possibleExceptional customer presence with the ability to influence, persuade, and build trust at all levelsProven agility and comfort operating in ambiguous, fast changing environmentsStrong problem-solving skills with a bias toward action and outcome driven executionExcellent articulation skills—able to translate complex workflows into clear, business friendly languageSeeking candidates who would love to spend time in-person building with customers – Travel expectation: 50%+BenefitsFlexible PTOSick TimeHealth InsuranceDental InsuranceVision InsurancePet InsuranceLife InsuranceFSAHSASTD/LTDEAP401kPaid HolidaysIndividual and team performance awardsCompany OverviewOSF Digital is a digital transformation company that leverages commerce, marketing, analytics, loyalty, sales, and service. It was founded in 2003, and is headquartered in Quebec, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is https://osf.digital/.Company H1B SponsorshipOSF Digital has a track record of offering H1B sponsorships, with 1 in 2026, 2 in 2025. Please note that this does not guarantee sponsorship for this specific role.