[Remote] Forensic Chemist II

Note: The job is a remote job and is open to candidates in USA. 908 Devices Inc. is revolutionizing chemical analysis with its innovative handheld devices. The Forensic Chemist II supports the portfolio of chemical detection devices, assisting law enforcement and emergency responders by analyzing data and ensuring scientific integrity in the development process. Responsibilities • Review customer handheld data to provide preliminary analysis and further guidance • Recognize when additional verification testing or analysis is needed prior to submitting results to customers • Investigate and troubleshoot results that appear to be anomalies or out of trend • Ability to make keen observations on process anomalies, recommend process improvements, and articulate findings • Incorporate subject matter expertise into data interpretation, and recognize potential false-positives, and when additional verification testing or analysis is needed prior to submitting results to customers • Respond by phone/email/chat to client inquiries related to difficulties, questions or data review • Provide verbal and written reports for data analyzed in a timely manner • Observe and document trends in data analysis and report findings • Partner with other team members to develop and improve processes for service and logistics • Work with our Field Forensic Applications team to enhance overall customer experience • Collaborate with the larger forensic science community through conferences, and customer interactions • Participate in the onboarding and training of new analysts • Observe and document emerging drug trends worldwide, order and test chemical standards as necessary, and create reference spectra for library addition Skills • Exposure to chemical instrumentation, and the interpretation of said data. Examples include mass spectrometry, Raman, FTIR, and NMR • Knowledge of the chemistry of drugs, explosives, pesticides, industrial toxins • Concise communication of scientific information in both oral and written formats to technical and non-technical audiences • The ability to engage with customers from a variety of backgrounds and experiences • Understanding of the importance of standard operating procedures (SOPs) as it pertains to forensic science • Previous hands-on time with portable analytical systems • Hazmat, CBRNE or forensics familiarity or direct experience • Experience in some customer service areas (retail, restaurant) • Ability to think critically and demonstrate troubleshooting/problem solving skills • Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles • Ability to pay close attention to detail to carefully follow analytical procedures without losing sight of the bigger picture • Ability to articulate findings to multidisciplinary teams and customers with a variety of backgrounds in a manner that is thorough and easy to understand • Master's Degree in: Chemistry, Forensic Science or similar concentrations or Bachelor's Degree in: Chemistry, Forensic Science or similar concentrations with 2 years of experience in a laboratory setting Company Overview • 908devices manufactures battery-operated, hand-held chemical detection tools used in mass spectrometry. It was founded in 2012, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is Apply tot his job