[Remote] Follow-Up Specialist

Note: The job is a remote job and is open to candidates in USA. Vail Health is the world’s most advanced mountain healthcare system, consisting of a state-of-the-art facility providing exceptional care to patients. The Follow-Up Specialist is responsible for collection activities related to insurance follow-up, resolving denials, and assisting with billing functions. Responsibilities Responsible for collection activities including but not limited to insurance follow-up, resolving denials & rejections, submitting re-bills, re-submit claims, and file appeals Assists with resolving unpaid self-pay and patient residual accounts As needed, acts as the back-up for the billing function, posts charges and submits insurance claims Completes required reports and assists with special projects as assigned Backs up other front office positions as needed Performs claims follow-up by working aging and denials Applies knowledge of insurance contracts and medical procedure reimbursement Coordinates resubmission of claims when necessary Submits appeals with supporting documentation when warranted Identifies denial trends and works with management and payers to resolve issues Contributes to team effort to meet collection goals and reduce A/R days Investigates insurance overpayments and submits refund requests to department manager Exhibits strong problem solving and research skills to ensure solutions are found Completes required reports and assist with special projects as assigned On an as needed basis will assist and back-up other front office staff positions Role models the principles of a Just Culture and Organizational Values Perform other duties as assigned. Must be HIPAA compliant Skills One year healthcare experience OR One year accounts receivable experience required Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc Must have working knowledge of the English language, including reading, writing, and speaking English Bachelors Degree preferred Benefits Competitive wages Parental leave (4 weeks paid) Housing programs Childcare reimbursement Medical Dental Vision Tuition Assistance Existing Student Loan Repayment Specialty Certification Reimbursement Annual Supplemental Educational Funds Up to five weeks in your first year of employment and continues to grow each year. 403(b) Retirement plan with immediate matching Life insurance Short and long-term disability Up to $1,000 annual wellbeing reimbursement Recreation discounts Pet insurance Company Overview Vail Health is a healthcare system that provides surgery, childbirth, physical therapy, endocrinology, emergency and cancer care services. It was founded in 1965, and is headquartered in Vail, Colorado, USA, with a workforce of 1001-5000 employees. Its website is