[Remote] Fintech Operations Lead

Note: The job is a remote job and is open to candidates in USA. Jobber is a company dedicated to helping small home service businesses succeed through technology. They are seeking a Fintech Operations Lead to oversee bookkeeping and capital operations, ensuring the scalability and efficiency of their fintech services while collaborating with various teams to enhance operational processes.ResponsibilitiesBuild and lead the operational foundation for Jobber's bookkeeping productRun the operational backbone of Jobber's lending productsBuild and own the reporting that gives leadership real-time visibility into capital performance, and bookkeeping healthDesign and document the policies, controls, and standard operating procedures that underpin your areas of ownershipPartner closely with Support, Legal, Finance, Product, Analytics and Engineering to ensure compliance and operational requirements get embedded earlySkillsStrong working knowledge of compliance operations including KYC/KYB, AML/ATF, and PCI DSS, ideally across both Canada and the USHands-on experience with bookkeeping or financial operations, including reconciliation and close collaboration with Finance on ledger accuracyFamiliarity with lending or capital products and how loan disbursement, repayment, and delinquency workflows operate in practiceA data-first mindset with practical SQL/Python or analytics skills and comfort building and interpreting operational dashboardsFamiliarity with credit risk management, being comfortable with concepts such as credit exposure, probability of default, loss at default etcA genuine track record of using AI tools to improve output and operational efficiency, and enthusiasm for pushing this furtherDemonstrated ability to build policy, process, and controls from scratch in a fast-moving environmentStrong project management skills with the ability to manage multiple workstreams simultaneouslyFamiliarity with operational tooling such as Jira, Asana, Salesforce etcA willingness to possibly lead people in the future as the business growsBachelor's degree in a relevant field (Business, Finance or similar) is required. Advanced certifications or degrees add bonus pointsBenefitsEquity rewardsAnnual stipends for health and wellnessRetirement savings matchingAn extended health package with fully paid premiums for body and mindAccess to a dedicated talent development program that includes career coaching and opportunities for career developmentA total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock optionsA dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potentialCompany OverviewJobber is cloud software that helps mobile service businesses organize their scheduling, invoicing, CRM, and team management. It was founded in 2011, and is headquartered in Edmonton, Alberta, CAN, with a workforce of 1001-5000 employees. Its website is https://getjobber.com.