[Remote] Financial Services Claims Adjuster

Note: The job is a remote job and is open to candidates in USA. Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. They are seeking Remote Claims Adjusters to work directly with policyholders, advocating for them during the claims process and providing excellent customer service. Responsibilities • Educate clients/customers on card benefit insurance programs and procedures. • Provide accurate, professional service and maintain a customer-focused approach. • Review claim information and enter data using standard procedures. • Review submitted documentation for accuracy and completeness. • Investigate questionable claims in collaboration with management. • Adjudicate claims and provide settlements in accordance with laws and policy provisions. • Make claim approval/denial decisions within authority limits or escalate as needed. • Document all actions and outcomes in the system. • Strive for high performance in customer satisfaction, efficiency, and quality. • Maintain positive working relationships with internal and external stakeholders. • Support multiple client product lines and stay current with industry changes. Skills • 2+ years of prior Claims Adjuster experience • Active All-Lines (Independent/Company) license and required continuing education hours up to date • Relentless drive to provide exceptional customer service • Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers • Strong listening, problem solving, and negotiating skills • Strong analytical skills • Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment • Detail oriented with a commitment to excellence • Strong attention to detail and problem-solving skills • Proven ability to work independently with minimal supervision to manage schedules and meet deadlines Education Requirements • Minimum high school diploma or GED Benefits • Competitive compensation and paid time off • Medical benefits begin on your first day • Career advancement opportunities Company Overview • Assurant provides protection products and related services to safeguard companies against risks. It was founded in 1892, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • Assurant has a track record of offering H1B sponsorships, with 7 in 2025, 12 in 2024, 24 in 2023, 34 in 2022, 6 in 2021. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply tot his job