[Remote] Financial Counselor (Fertility)

Note: The job is a remote job and is open to candidates in USA. Spring Fertility is a leading fertility group dedicated to providing patient-centric care and innovative solutions for individuals seeking to build their families. The Financial Counselor role involves assisting patients with treatment estimates, educating them on financial options, and collaborating with insurance providers to ensure coverage. This position requires independent work and effective communication to navigate the financial aspects of patient care. Responsibilities • Furnishing patients and healthcare providers with estimates related to upcoming treatment • Collecting estimated liabilities from patients and applying payments to patient accounts • Acquire knowledge of patient's insurance coverage and benefit limits and communicate it to the patients to make them aware of their financial responsibilities • Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient's accounts receivables and trying to resolve any issues related to it • Initiating prior authorization requests per insurance carrier requirements • Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients • Identify and work to minimize potential financial risk of patient accounts through working daily time of service reports • Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction Skills • 2 + years of experience in fertility or healthcare • Proficient knowledge of medical terminology and billing practices • Proficiency in MS Office required • Experience with electronic medical records • Exceptional communication and organizational skills • Ability to simplify complex concepts to patients • Flexible availability which may include working some weekends and holidays Education Requirements • A Bachelor's degree Benefits • Competitive Medical, Dental, and Vision Plans • Paid Time Off to enjoy "you" time! • Commuter Benefits, Discounted rates on home, auto and pet insurance • 401k Match with up to 4% matching • Fertility and Parental Leave Benefits Program • Career development with a fast-growing organization • Paid Life and Disability Insurance Company Overview • Spring Fertility is a medical facility that offers patient-centric, individualized, flexible, and compassionate care. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is Apply tot his job