[Remote] Financial Counseling Representative I

Note: The job is a remote job and is open to candidates in USA. R1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals and health systems. The Financial Counseling Representative I will be responsible for counseling uninsured and under-insured patients about their financial options and obligations, ensuring they receive the necessary support during challenging times. Responsibilities Counseling uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s) Accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients Display excellent customer service, commitment to assisting patients, and attention to detail Multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations Gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information Communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently Skills High School Diploma or GED Excellent customer service skills Compassionate communication Previous experience as a financial counselor Background in medical terminology Understanding State and Federal assistance programs Relevant healthcare experience Benefits Competitive benefits package Company Overview R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models. It was founded in 2003, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship R1 RCM has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.