[Remote] Financial Counseling Rep I

Note: The job is a remote job and is open to candidates in USA. R1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals and health systems. As a Financial Counseling Associate, you will be responsible for counseling uninsured and under-insured patients to obtain funding for their medical services, while providing compassionate communication and excellent customer service. Responsibilities Counsel uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s) Accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients Display excellent customer service, commitment to assisting patients, and attention to detail Multi-task and navigate multiple systems to communicate effectively with patients Gain and display a thorough understanding of Medicaid and other funding programs to provide clear and concise information Skills High School Diploma or GED Excellent customer service skills Compassionate communication Ability to remain mobile throughout the day to perform essential job duties Ability to communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently Previous experience as a financial counselor Background in medical terminology Understanding of State and Federal assistance programs Relevant healthcare experience Benefits Competitive benefits package Company Overview R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models. It was founded in 2003, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is