[Remote] Financial Clearance Assoc 1, Remote, Patient Access Bus. Office, FT, 09A-7:30P

Note: The job is a remote job and is open to candidates in USA. Baptist Health is the region's largest not-for-profit healthcare organization, dedicated to providing compassionate and quality patient care. The Financial Clearance Associate I is responsible for obtaining and verifying patient demographic and insurance information, scheduling appointments, and ensuring quality metrics in a call center environment.ResponsibilitiesResponsible for obtaining and verifying necessary demographic and insurance information, including authorization/referrals/notifications (diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments)Responsible for scheduling patients' appointments/procedures (initial, follow-up, and/or add-on), as applicableThis position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics (e.g., productivity, accuracy, customer service QA, etc.)Responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concernsMaintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operationsPractices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community membersSkillsHigh School, Cert, GED, Trn, ExperComplete and successfully pass the Patient Access training courseAbility to work in a high volume, fast-paced work environmentAbility to perform basic mathematical calculationsDetail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skillsKnowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelinesExperience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skillsBasic knowledge of medical and insurance terminologyBilingual English, Spanish/CreoleBenefitsCareer growth and development opportunities, with clear pathways and ongoing supportComprehensive health and wellness resources that go beyond traditional benefitsA wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costsTuition reimbursement to support continued learning and advancementCompany OverviewBaptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. It was founded in 1990, and is headquartered in Coral Gables, Florida, US, with a workforce of 10001+ employees. Its website is http://careers.baptisthealth.net.