[Remote] Financial Application Support Engineer

Note: The job is a remote job and is open to candidates in USA. Fintal Partners is a leading trading firm seeking an Application Support Engineer to support critical systems across the business. This role involves troubleshooting issues, improving processes, and ensuring high-impact applications run smoothly while collaborating with engineering teams and internal users.ResponsibilitiesMonitor and support business-critical production applications and workflowsInvestigate and troubleshoot application incidents and production issuesAnalyze data anomalies and identify appropriate resolutionsPartner closely with engineering teams to drive issue resolution and continuous improvementProvide support to internal users across a variety of platforms and toolsHandle L1/L2 support responsibilities while collaborating with developers on more complex investigationsContribute to the development and scaling of support processes and best practicesWork with large-scale, data-intensive systems that support time-sensitive business functionsGain exposure to sophisticated technology in a dynamic, high-performance environmentSkillsExperience supporting and troubleshooting production applicationsStrong analytical and problem-solving abilitiesComfortable working in Linux environmentsFamiliarity with SQL and the ability to investigate issues using dataStrong communication skills and the ability to work cross-functionally with technical and non-technical stakeholdersA curious mindset and a willingness to dive deep into challenging problemsExposure to real-time or data-driven systems is highly desirableExposure to scripting or object-oriented programming concepts is a plusExperience using version control tools such as Git is beneficialCompany OverviewFintal Partners is a boutique executive search firm specializing in the placement of elite talent within the U.S. capital markets. It was founded in 2020, and is headquartered in Chicago, Illinois, US, with a workforce of 11-50 employees. Its website is https://www.fintalpartners.com.