[Remote] Financial Aid Counselor

Note: The job is a remote job and is open to candidates in USA. Drexel University is seeking a Financial Aid Counselor to manage federal, state, and institutional financial aid programs. The role involves providing excellent customer service to students and collaborating with various university offices to resolve financial aid issues.ResponsibilitiesLearn and comply with current regulations for all federal, state, and university financial aid programsSupport daily operations centered around the processing of financial aid programsAddress financial aid incidents received through various venues; e-mail, assigned by call center or by phoneParticipate in internal office committees as determined by the FA ManagementAct as liaison with various university offices as appropriateRecommend and administer policies/procedures for the administration of financial aid programs and the day to day activities of the financial aid officeReview/Prepare financial aid correspondence in all venues when necessaryGive presentations before students, parents and outside groups on the overall financial aid application process and program eligibility requirementsUnderstand and adhere to Drexel University’s compliance standards as they appear in the Code of Conduct and Conflict of Interest PolicyOther duties as assignedSkillsMinimum of a Bachelor's Degree or the equivalent combination of education and work experience. ( Please review the Equivalency Chart for additional information.)Minimum of 1 year of Financial aid or related experience in higher educationAbility to work some evenings and weekends during the yearExcellent communication skills, both verbal and writtenAbility to work with a variety of students and familiesWorking knowledge of the following financial aid systems: Banner/Ellucian SIS, COD, NSLDS and PHEAABenefitsPlease note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework.For information about benefits, please review Drexel’s Benefits Brochure .Company OverviewDrexel is an academically comprehensive and globally engaged urban R1 research university, known for the nation’s premier co-operative education program. It was founded in 1891, and is headquartered in Philadelphia, Pennsylvania, US, with a workforce of 10001+ employees. Its website is http://drexel.edu.Company H1B SponsorshipDrexel University has a track record of offering H1B sponsorships, with 5 in 2026, 30 in 2025, 34 in 2024, 35 in 2023, 38 in 2022, 32 in 2021, 24 in 2020. Please note that this does not guarantee sponsorship for this specific role.