[Remote] Finance Operations Director

Note: The job is a remote job and is open to candidates in USA. Technical Safety Services is a leading independent provider of laboratory and hospital services across the U.S., supporting top life sciences, healthcare, and research organizations. They are seeking an experienced Accounts Receivable Director to lead billing and collections strategy, drive operational performance, and build scalable processes that support continued growth across the organization.ResponsibilitiesLead and elevate a high-performing Accounts Receivable team across billing, collections, dispute resolution, and customer account managementDrive improvements in cash flow, billing accuracy, collections effectiveness, and revenue cycle performancePartner closely with Finance, Operations, Customer Service, and IT to streamline processes and improve operational scalabilityAnalyze and report on key business metrics including DSO, Aging AR, Net Collection Rate, Average Days to Bill, and Unbilled RevenueHelp optimize systems, reporting, workflows, and ERP functionality to create smarter and more efficient processesBuild a culture of accountability, collaboration, continuous improvement, and operational excellencePlay a strategic role in supporting long-term business growth and operational successSkills8+ years leading high-volume billing and collections operationsProven success reducing DSO and improving collections performance, with measurable impact on cash flow, aging, and overall AR performanceExperience working in fast-paced, service-oriented organizationsComfortable navigating complex customer, billing, and operational challengesBilingual (English/Spanish) requiredBPO experience requiredExperience with Microsoft Dynamics ERP is strongly preferredBenefitsBonus and equity eligibilityComprehensive medical, dental, and vision coverage401(k) with company matchLife insurance plus short- and long-term disabilityGenerous PTO and 10 company-paid holidaysCompany OverviewTechnical Safety Services is a biotechnology firm serving biopharma, medical device, academic research and food production sectors. It was founded in 1970, and is headquartered in Berkeley, California, USA, with a workforce of 501-1000 employees. Its website is http://techsafety.com.