[Remote] Field Services Manager - Mission Critical

Note: The job is a remote job and is open to candidates in USA. Crusoe is on a mission to accelerate the abundance of energy and intelligence, and they are seeking a Field Services Manager to lead their field operations and logistics. This role involves strategic oversight of power distribution solutions, ensuring high quality and safety standards while bridging gaps between manufacturing, engineering, and customer sites.ResponsibilitiesLead and coordinate field support groups in the installation, start-up, and commissioning of power distribution equipment. Includes field deficiency remediation and warranty resolutionsCollaborate with Engineering and Product Management to address quality/warranty concerns and implement engineering change requests in the fieldInterpret complex electrical drawings, wiring diagrams, and power studies to ensure installed equipment is configured to precise specifications. Develop KPI, PI programs along with field checklists associated with L2 and L3 Cx test scriptsOversee the use of specialized electrical test equipment to diagnose, program, and repair electro-mechanical assembliesEstablish rigorous tracking for all material entering and leaving warehouse locations. Lead cycle counts and manage receivers for all deliveriesMaintain an effective coordinated calendar for all logistic activities to and from the field, ensuring the production team receives materials accuratelyStrictly enforce company and site-specific safety regulations; ensure all field support units maintain a safe and tidy work environmentEnsure the completion of detailed field technical reports, safety documents, and quality findings within the Company Maintenance Management SystemSkillsMinimum of 5 years in construction support operations or electrical/mechanical field services, with a deep knowledge of power distribution equipment80% travel. Travel depending on project needs, including overnight stays2-year Technical Degree or Associate degree preferred; or an equivalent combination of education and relevant trainingExpert ability to read and interpret technical drawings, service manuals, and Bills of MaterialProficient in MS Office and mobile data entryAbility to act as a strategic advisor to senior leadership while remaining 'hands-on' with field teamsExceptional communication and organizational skillsAbility to lift/carry up to 40 lbsValid driver's license and ability to travel neededThis position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is requiredExperience managing field fleets and heavy equipment logisticsFamiliarity with specific power distribution brands (e.g., Schneider, ABB, Eaton)Prior experience in the data center, renewable energy, or oil and gas sectorsBenefitsCompetitive compensationRestricted Stock UnitsPaid time off & paid holidaysComprehensive health, dental & vision insuranceEmployer contributions to HSA accountPaid parental leavePaid life insurance, short-term and long-term disabilityProfessional development & tuition reimbursementMental health & wellness supportCommuter benefits (parking & transit)Cell phone stipend401(k) Retirement plan with company match up to 4% of salaryVolunteer time offCompany OverviewCrusoe is a vertically integrated AI infrastructure company that builds and operates data centers powered by energy sources. It was founded in 2018, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is https://crusoe.ai.Company H1B SponsorshipCrusoe has a track record of offering H1B sponsorships, with 32 in 2026, 69 in 2025, 14 in 2024, 2 in 2023, 1 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.