[Remote] Field Service Engineer II (Electron Microscopy) - Chandler, AZ

Note: The job is a remote job and is open to candidates in USA. Thermo Fisher Scientific is a company dedicated to helping customers find cures for cancer, protect the environment, and ensure food safety. They are seeking a Field Service Engineer II specializing in electron microscopy to conduct installations, maintenance, and repairs of advanced analytical instruments while collaborating with customers and cross-functional teams.ResponsibilitiesConduct on-site installation of innovative equipment and follow testing procedures to ensure accurate working orderConduct on-site scheduled planned maintenance visitsProvide diagnosis and repair support for customers and other field personnelCultivate and develop positive working relationships with customers, system users, and company personnelTravel, often on short notice, to customer sites to resolve problems or support other field service personnelComplete and submit field service reportsProvide training to customers and users on system maintenanceCollaborate multi-functionally with product quality teamsProvide appropriate input in writing updating and correcting various Thermo Fisher system documentationProvide guidance for various reports including identifying and isolating outstanding problems with the systemAct as a subject expert and resource for trainingSkillsHigh School Diploma or GED equivalent requiredBachelor's degree preferred with 4+ years or equivalent experience of hands-on technical experience installing, troubleshooting, repairing, and calibrating sophisticated analytical tools such as SEM, TEM, FIB, or similar systemsA detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems highly desiredAbility to deal effectively with customersExcellent interpersonal amicability; must have a professional working proficiency in EnglishConsistent record of fixing innovative systems and subsystems down to the component levelLiterate in MS DOS and Windows software environmentsAble to read and interpret schematicsFamiliar with UHV phenomenon and technologyMust have ability to acquire a valid passport and travel regionally and internationally as requiredPhysical requirements include the ability to lift up to 50 lbsMust be legally authorized to work in the United States without sponsorshipMust be able to pass a comprehensive background check, which includes a drug screeningCompany OverviewThermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services. It was founded in 1956, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is https://www.thermofisher.com.