[Remote] Field Clinical Specialist - Denver

Note: The job is a remote job and is open to candidates in USA. EBR Systems, Inc. is a pioneer in cardiac technology, known for developing the world’s first FDA approved leadless left ventricular endocardial pacing device. The Field Clinical Specialist role involves providing clinical, technical, and educational support to ensure the effective use of cardiac devices, collaborating closely with healthcare professionals to enhance patient outcomes.ResponsibilitiesProvide on-site clinical assistance and technical expertise during LV leadless therapy proceduresIdentify suitable patients, ensure adherence to best practices, and troubleshoot devices as neededAssist in pre-procedure planning and post-procedure follow up to address any technical or clinical issuesOffer comprehensive training sessions, presentations, and hands-on demonstrations for healthcare professionalsGuide users through imaging modalities, procedure workflows, and evolving product featuresBuild and maintain productive relationships with physicians, research coordinators, and clinical teamsServe as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical supportProvide continuous support and resources to help physicians achieve clinical and operational goalsDevelop and deliver educational materials, including models, simulations, and in-service programsEnsure teams understand device functionality, procedural techniques, and clinical data interpretationGather feedback on device performance, procedural efficiency, and patient outcomes for internal teamsImplement systematic feedback collection methods, such as surveys, interviews, and focus groups, to gather comprehensive insightsAnalyze feedback data to identify trends, areas for improvement, and opportunities for innovationCollaborate with engineering and product development to inform product enhancements and future innovationsEnsure all clinical activities comply with all regulatory requirements and company policiesGenerate accurate documentation for continuous record keepingAdhere to all company policies, compliance standards, and ethical guidelinesEnsure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client supportOther duties as assignedSkillsHigh school diploma plus 11 years of relevant clinical support experience; orAssociate degree plus 9 years of relevant clinical support experience; orBachelor's degree plus 7 years of relevant clinical support experience; orAdvanced degree plus 5 years of relevant clinical support experience. (Clinical support may include field clinical specialist roles, clinical engineering, or related hospital-based positions.)Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management toolsExperience in cardiac rhythm management, structural heart, or advanced cardiac therapiesFamiliarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflowsDemonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settingsFamiliarity with cardiac imaging and hospital decision-making processesStrong communication, negotiation, and presentation skills with the ability to effectively influence the target audienceAbility to develop physician champions and navigate complex account environmentsWillingness to travel approximately 80% of the time to various locations, including but not limited to healthcare facilities, industry events, and EBR office(s), with frequent travel to healthcare facilities within the assigned territories. This may include weekend, overnight, and international travelA valid driver's license is required to perform essential job functions as reliable, cost-effective, and timely travel cannot be achieved through alternative transportation methods. Compliance with applicable driving and state regulations is also mandatoryRequired to stand, walk and sit; talk or hear; use hands to finger, handle or feel objects or controls; reach with hands and arms. Required to stoop, kneel, bend, crouch and lift up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focusSubject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levelsAbility to travel occasionally, up to 80% including international travel, weekends, and overnightsBenefitsMedical, dental, and vision insurance provided at no cost for employee-only coverage401(k) matching planPaid Time Off – starting at 3 weeks per yearCompetitive salary with opportunities for career growthEmployee stock optionsLife & AD&D and long term disability insuranceEducation assistanceVoluntary commuter benefits and pet insuranceWeekly company lunches and occasional happy hour eventsMeaningful work and much more!Company OverviewEBR Systems, Inc. It was founded in 2003, and is headquartered in Sunnyvale, California, USA, with a workforce of 51-200 employees. Its website is http://www.ebrsystemsinc.com.