[Remote] Executive Director, Marketing AI Capabilities
Note: The job is a remote job and is open to candidates in USA. Amgen is a biotech company dedicated to serving patients with serious illnesses. The Executive Director of Marketing AI Capabilities will lead the development and scaling of AI-enabled marketing capabilities, ensuring alignment with emerging trends and internal transformation to drive business impact.ResponsibilitiesContinuously monitor and assess the evolving AI, digital marketing, data, and customer engagement landscape, including emerging technologies, platforms, partners, and competitive trends. This includes novel LLM solutions as well as AI advances in the media ecosystemDevelop and maintain an understanding of how AI is changing the HCP and Patient workflow and identify the shifts in customer behaviors, content consumption, channel dynamics, and personalization expectationsTranslate external market developments into actionable enterprise capability strategies and roadmapsServe as a thought leader and strategic advisor to senior leadership on the future of AI-enabled marketingDefine and lead the enterprise roadmap for scalable AI-enabled marketing capabilities across the commercial organizationDesign future-state marketing operating models, workflows, governance structures, and processes that embed AI into day-to-day executionEstablish enterprise relationship management models for preferred partners and drive coordination of initiatives across functionsEstablish frameworks for capability prioritization, experimentation, scaling, and adoptionPartner with business, technology, data, legal, compliance, and operations teams to ensure capabilities are enterprise-ready and compliantDrive alignment between AI capabilities and broader commercial, omnichannel, and customer engagement strategiesEvaluate and manage strategic partnerships with AI vendors, platform providers, agencies, consultancies, and emerging technology companiesLead pilot programs and proof-of-concept initiatives to assess new capabilities and accelerate innovationBuild scalable approaches for integrating external solutions into Amgenβs marketing ecosystemRepresent Amgen externally with industry groups, innovation forums, and strategic partnersDrive organizational readiness and adoption of AI-enabled ways of workingDevelop enablement strategies, talent models, and capability-building programs to increase AI fluency across marketing teamsFoster a culture of experimentation, agility, and responsible innovationLead cross-functional teams and influence senior stakeholders across commercial, digital, medical, technology, and operations organizationsEstablish governance models, standards, and guardrails for responsible and compliant AI usage in marketingDefine KPIs and measurement frameworks to evaluate capability effectiveness, adoption, efficiency gains, and business impactEnsure alignment with enterprise data privacy, legal, regulatory, and ethical AI requirementsDrive continuous optimization and scaling of successful AI-enabled capabilitiesSkillsDoctorate degree & 6 years of marketing experience ORMaster's degree & 10 years of marketing experience ORBachelor's degree & 12 years of marketing experience AND6 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resourcesUnderstanding of the evolving AI ecosystem, including generative AI, agentic workflows, personalization, content automation, and marketing technology platformsExperience building and scaling enterprise capabilities, operating models, or transformation programs within complex organizationsUnderstanding of omnichannel marketing, customer engagement, and commercial operationsLeading cross-functional transformation initiatives that span business and technology organizationsExperience evaluating and managing strategic technology and innovation partnershipsExecutive communication and stakeholder influence skillsAbility to balance strategic vision with operational executionAbility to inspire change, driving internal and external impactEnterprise mindset with strategic foresightBuilder mentality with a bias toward execution and scalabilityComfortable navigating ambiguity and emerging technologiesCollaborative and highly influential across functions and levelsCurious, pragmatic, and outcome-orientedPassion for innovation, transformation, and continuous learningBenefitsComprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.A discretionary annual bonus program, or for field sales representatives, a sales-based incentive planStock-based long-term incentivesAward-winning time-off plans and bi-annual company-wide shutdownsFlexible work models where possible. Refer to the Work Location Type in the job posting to see if this appliesCompany OverviewAmgen is a biotechnology company that develops and manufactures human therapeutics for various illnesses and diseases. It was founded in 1980, and is headquartered in Thousand Oaks, California, USA, with a workforce of 10001+ employees. Its website is http://www.amgen.com.Company H1B SponsorshipAmgen has a track record of offering H1B sponsorships, with 42 in 2026, 429 in 2025, 485 in 2024, 485 in 2023, 540 in 2022, 460 in 2021, 444 in 2020. Please note that this does not guarantee sponsorship for this specific role.