[Remote] Event Sales Coordinator

Note: The job is a remote job and is open to candidates in USA. Engine is transforming business travel into a personalized and rewarding experience. As an Event Sales Coordinator, you will manage inbound leads, coordinate logistics, and build client relationships to drive group travel bookings and ensure a seamless booking experience.ResponsibilitiesOwn and convert inbound group travel leads by proactively reaching out to engage clients and guiding them through the booking process to completionOwn the coordination of timelines, hotel communication, and key logistics — including gathering RFPs — to ensure group bookings are successfully executedProactively resolve booking challenges—such as budget changes, shifting guest needs, or timeline adjustments—while keeping customer satisfaction a top priorityGuide new prospects through the event booking process with the goal of converting interest into confirmed bookings, while educating them on how to use the platform effectivelyQualify and actively pursue inbound group travel leads to drive booking conversionsIdentify and act on upsell or cross-sell opportunities by engaging clients directly and collaborating with the broader sales team as neededEnsure all client activity, booking progress, and event details are accurately tracked in our CRM and internal tools in real timeWork closely with Sales, Customer Success, and Supplier Relations to align on group booking details, resolve roadblocks, and ensure seamless executionTake ownership of all communication by proactively updating internal teams and clients with timely, clear information on booking status and any issuesSurface recurring challenges and propose process improvements to streamline the group booking experience for both clients and internal stakeholdersSkills1–3 years of experience in a customer-facing role (events, hospitality, sales support, SDR, customer success, etc.)Proven background in high-volume, customer-facing roles that blend sales and service — such as inside sales, sales development, event coordination, or customer success; (experience in travel, hospitality, or SaaS preferred.)Comfortable using CRM tools (Salesforce, HubSpot) and modern productivity platformsStrong organizational abilities to manage multiple accounts and deadlinesExcellent communication skills for proactive client engagement and cross-team collaborationComfortable using CRM and data tools to monitor pipeline and customer activitySelf-driven with a hunter mentality who takes full ownership and relentlessly pursues resultsCurious and data-informed to identify client needs and growth opportunitiesAdaptable and thrives in a fast-paced, evolving environmentCustomer-obsessed with a passion for delivering exceptional serviceCollaborative team player with a relentless will to win and exceed goalsExperience in event planning, travel logistics, or group salesFamiliarity with B2B SaaS environments or sales team workflowsDemonstrated success working cross-functionally in high-growth teamsBenefitsCompetitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.Check out our full list at engine.com/culture.Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model.Company OverviewHotel Engine is now Engine. It was founded in 2018, and is headquartered in Denver, Colorado, USA, with a workforce of 501-1000 employees. Its website is http://www.engine.com.



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