[Remote] EPIC PB/ PB CLAIMS SOLUTIONS ANALYST- INSTALL

Note: The job is a remote job and is open to candidates in USA. OCHIN, Inc. is a nonprofit leader in health care innovation, dedicated to improving health access for rural and underserved communities. The EPIC PB/ PB Claims Solutions Analyst will leverage technical expertise to resolve complex issues, optimize processes, and support the implementation of Epic systems in member clinics.ResponsibilitiesDevelop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future referenceTroubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfactionCollaborate across departments to support project implementations and address member maintenance issuesDrive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teamsSkill development and competency growth in technical design, analysis, and system enhancementsTravel to support on-site software installations as needed up to 25%Other duties as assignedSkillsMust have certification/proficiency in one of the following Epic Resolute PB, PB ClaimsAt least 5 years of experience as an Epic Resolute PB/PB Claims Applications AnalystIdeally a minimum of 3 years of experience in Epic PB module buildStrong communication skills – able to communicate with both application and technical team members, as well as end users and SMEsConsistently acts with integrity and accountabilityProcess and detail-oriented, with a strong focus on data-driven decision makingProactive, self-motivated, and solution orientedAbility to travel up to 25%, 10-12 times a year to support on-site nationallyComplete a 50–60-minute competency assessment prior to moving forward to the team interviewAbility to work independently and efficiently from a home office environmentHigh Speed Internet ServiceWork in a distraction free workplaceBenefitsWe offer a generous compensation packageCommitted to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancementThis position includes a 5% pay differential to acknowledge the travel requirements associated with this roleOCHIN uses broadened pay bands to support equitable and market-aligned compensation practicesThe final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market dataThis position requires a virtual home-office environment, working remotelyTravel is required up to 25% to support OCHIN’s business requirements for Go-Live installations or training which may require travel by air, vehicle, or trainOCHIN is a 100% remote organization with no physical corporate office locationEmployees work remotely from home and many of our positions also support our member organizations on-site for new software installationsAbility to work independently and efficiently from a home office environmentHigh Speed Internet ServiceIt is a requirement that employees work in a distraction free workplaceWe offer a comprehensive range of benefits. See our website for details: https://ochin.org/team/careersOCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employmentAll new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire dateCompany OverviewOCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network. It was founded in 2000, and is headquartered in Portland, Oregon, USA, with a workforce of 1001-5000 employees. Its website is https://ochin.org.