[Remote] EPIC CERTIFIED MYCHART SOLUTIONS ANALYST - INSTALL

Note: The job is a remote job and is open to candidates in USA. OCHIN is a nonprofit leader in health care innovation, seeking to expand patient access and improve health in underserved communities. The Epic Certified MyChart Solutions Analyst - Install will support the organization's mission by resolving technical issues, optimizing processes, and aligning technical strategies with business goals.ResponsibilitiesDevelop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future referenceTroubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfactionCollaborate across departments to support project implementations and address member maintenance issuesDrive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teamsSkill development and competency growth in technical design, analysis, and system enhancementsTravel to support new members on-site with software installations as needed, estimated up to 20% for this positionOther duties as assignedSkillsMinimum of 5 years of experience in similar or relevant roleWork history in Healthcare IT is requiredEpic MyChart certification and /or Ambulatory certification is requiredBachelor's Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experienceThe ideal candidate will have at least 5 years of experience as an Epic Applications Analyst, with a minimum of 3 years of experience in MyChart build is requiredIntermediate proficiency in Microsoft ExcelStrong communication skills – able to communicate with both application and technical team members, as well as end usersConsistently acts with integrity and accountabilityProcess and detail-oriented, with a strong focus on data-driven decision makingProactive, self-motivated, and solution orientedStrong organizational and project management skillsAbility to travel to support install work and Go Live support up to 20%Bachelor's Degree (Healthcare Informatics or Computer Science preferred)BenefitsWe offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement.This position includes a 5% pay differential to acknowledge the travel requirements associated with this role.OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices.The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.Travel is required to support OCHIN’s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.OCHIN is a 100% remote organization with no physical corporate office location.Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations.Nationwide travel is determined based on OCHIN business needs.Ability to work independently and efficiently from a home office environmentHigh Speed Internet ServiceIt is a requirement that employees work in a distraction free workplaceTravel required up to 20% nationally for on-site Go Live support based on business requirements for OCHINWe offer a comprehensive range of benefits. See our website for details: https://ochin.org/careerOCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment.All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.Company OverviewOCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network. It was founded in 2000, and is headquartered in Portland, Oregon, USA, with a workforce of 1001-5000 employees. Its website is https://ochin.org.