[Remote] Epic Cadence Analyst (Remote)

Note: The job is a remote job and is open to candidates in USA. Pinnacle Technology is seeking an experienced Epic Cadence Analyst to support critical Referrals, Authorizations, and MyChart Scheduling initiatives within a complex healthcare environment. This role will serve as the primary analyst for referral management and patient self-scheduling workflows while collaborating closely with various Epic application teams.ResponsibilitiesServe as the primary analyst for Epic Referrals and MyChart Scheduling initiativesDesign, build, support, and optimize MyChart self-scheduling workflowsConfigure and maintain direct scheduling and open scheduling functionalitySupport referral and authorization workflows, including workqueues and referral templatesBuild and maintain complex referral rules and routing logicCollaborate with operational stakeholders to gather requirements and improve workflowsTroubleshoot application issues and recommend process improvementsParticipate in system testing, upgrades, and optimization projectsWork closely with Cadence, Ambulatory, MyChart, and other Epic application teamsEnsure solutions align with organizational standards and Epic best practicesSkillsEpic Referral & Authorization Certification (Required)Epic MyChart Certification (Required)Experience supporting MyChart self-scheduling workflowsExperience with direct scheduling and open schedulingExperience supporting referral and authorization workflowsExperience with workqueues, referral templates, and complex referral rule buildStrong analytical and problem-solving skillsExperience collaborating across multiple Epic applications and operational teamsEpic Cadence CertificationExperience supporting or building Epic Ambulatory Orders workflowsHealthcare systems implementation or optimization experienceExperience leading workflow design and process improvement initiativesBenefits100% Remote (U.S. Candidates Welcome)Schedule: Monday–Friday | 8:00 AM – 5:00 PM PSTFully Remote OpportunityHigh-Impact Epic Optimization ProjectWork with Cross-Functional Epic TeamsOpportunity to Lead Referrals and MyChart Scheduling InitiativesCompany OverviewPinnacle Technology provides staffing solutions, outsourcing, and systems integration services. It was founded in 2003, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://pinnacle-technology.com.