[Remote] Epic Cadence Analyst II

Note: The job is a remote job and is open to candidates in USA. HCA Healthcare is a leading healthcare organization dedicated to giving back to the community. As an Epic Cadence Analyst II, you will serve as a key clinical IT resource, assisting in the implementation and support of Epic EHR systems, providing second-level support, and delivering hands-on training to ensure effective use of the systems.ResponsibilitiesAssists CereCore Epic team with clinical IT activitiesProvides incident/issue support through data gatheringWorks to troubleshoot and resolve Tier 2 level application-specific issue build/fixesProvides detailed issue resolution documentationAdvanced knowledge in at least one Epic moduleBasic knowledge in at least one other Epic moduleParticipates in module/application testing, and implementationParticipates in software update testingProduces detailed build documentation and functional test scriptsCompletes test script updatesProvides input to on policies and procedures, training, and best practicesPresent system configuration changes at Change Management meetingsDemonstrates system functionality for end users and stakeholdersPresents design and build changes to stakeholders for approvalWorks with team members and facilities to deliver advanced Tier 2 level hands-on training as neededWorks with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applicationsCommunicates workflows to end usersCreates training aids and tip sheetsParticipates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore teamPromotes system security and patient confidentiality and helps ensure complianceBuilds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.)Assists in identifying and communicating referrals to support Sales and Business DevelopmentAdheres to Code of Conduct and Mission & Value StatementParticipates in special projects as needed and performs other duties as assignedRepresent CereCore and HCA while working/interacting with external partnersTravel as required; anticipated Other duties as assignedSkillsWorking knowledge of Epic technologyExperience with Epic workflowsExceptional ability to build and maintain relationships across multiple clients and vendorsDemonstrated ability to communicate effectively with team members and stakeholders both verbally and in writingStrong ability to multi-task, and execute on new initiativesAbility to express technical knowledge clearlyAbility to absorb technical knowledge quicklyDemonstrated customer orientation skillsAbility to work independently on tasks and projectsEffective time management skills, critical and creative thinkingDemonstrated teaching abilitiesDemonstrated advanced computer skillsBachelors degree preferredThree or more years of relevant experienceEpic Proficiency with Certification level scores within first 3 months in role requiredUnderstanding of clinical operations and processesExperience with at least one healthcare organizationProficiency with Microsoft OfficeEpic Application Certification/Proficiency preferredBenefitsComprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine servicesWellbeing support, including free counseling and referral servicesTime away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absenceSavings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counselingEducation support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of NursingAdditional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discountsCompany OverviewHCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center. It was founded in 1968, and is headquartered in Nashville, Tennessee, USA, with a workforce of 10001+ employees. Its website is https://hcahealthcare.com/.