[Remote] Epic Applications Analyst 3 - Willow

Note: The job is a remote job and is open to candidates in USA. Beth Israel Lahey Health is a healthcare organization committed to making a difference in people’s lives. The EHR Applications Analyst 3 is responsible for providing support services for applications and systems, ensuring effective maintenance and troubleshooting while also participating in training and project execution.ResponsibilitiesDelivering world-class support services across all BILH entities and its affiliatesIdentifying, evaluating, analyzing, and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shootingSupporting the planning, design, development, build, and/or configuration of assigned applications/systemsLeading and/or coordinating conversions, application/system testing, and documentation of system proceduresParticipating and providing input in training design and development and assisting in training execution in relation to assigned projectsProviding go-live support and serving as the primary point of contact for ongoing maintenance/support and troubleshootingSkillsHigh School diploma or GED requiredTwo (2) years of experience implementing, designing, and/or managing a variety of EHR and clinical systems using multiple software programs and network applicationsExperience working in a clinical settingExperience working with clinical information systems or system implementation teams for complex projects and/or application developmentExperience in full implementation software development cycleExperience managing small projects with defined duration and scopeAbility to multi-task- Self-starter and motivatorExcellent problem-solving and written and oral communication skillsCandidate will have a proven track record of producing quality deliverables on time, taking ownership and accountability of assignments, and demonstrating a strong work ethicWillingness to address issues and take ownership, knowing when and how to escalate issues. Ability to understand and document business processesCreative approach to process redesignProficient in Microsoft Office suite programs; specifically Excel and PowerPointKnowledge of HL7 coding standardsKnowledge of process redesignBachelor's degree preferredEHR (Electronic Health Record) Certification preferredCompany OverviewBeth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services. It was founded in 2019, and is headquartered in Cambridge, Massachusetts, USA, with a workforce of 10001+ employees. Its website is https://www.bilh.org.