Remote Entry Level Collector (Florida Residents Only) - Unlock Your Potential with Hilton Grand Vacations
Job Overview:
We're seeking a highly motivated and organized individual to join our dynamic Collections team as a Remote Entry Level Collector. As a key member of our team, you will be responsible for handling past due mortgage and/or maintenance accounts, providing exceptional customer service, and driving collections efforts to meet business objectives.
Key Responsibilities:
Handle inbound and outbound calls to collect on past due accounts, providing excellent customer service and resolving issues in a professional and courteous manner
Follow all State and Federal Laws, and company regulations, to ensure compliance and adherence to industry standards
Maintain accurate and detailed records of collection activity, including phone calls, correspondence, and payments received
Meet or exceed performance metrics, including collection targets, phone activity, and contact percentages
Collaborate with internal stakeholders to resolve complex issues and improve overall collection efforts
What We Offer:
Competitive salary and bonus potential
100% remote work-from-home arrangement
Comprehensive benefits package, including medical, dental, and vision coverage
401(k) program with company match
Generous paid time off and holidays
Employee stock purchase program and tuition reimbursement
Opportunities for professional growth and development
Requirements:
High school diploma or equivalent required
Excellent communication and interpersonal skills
Ability to meet federal and state licensure requirements
Flexible schedule, including evenings and weekends (Monday - Saturday, 8am - 11pm)
Preferred Qualifications:
6+ months of collections experience or related field (customer service or sales)
Skip tracing experience
Timeshare industry, financial services, or banking experience
Our Company Culture:
Hilton Grand Vacations is a leading vacation ownership company that values diversity, equity, and inclusion. We're committed to providing a work environment that is supportive, inclusive, and respectful of all employees. We're proud to be an equal opportunity employer and welcome applications from diverse candidates.
How to Apply:
If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Apply Now and take the first step towards a rewarding career with Hilton Grand Vacations.
Apply Now
We're seeking a highly motivated and organized individual to join our dynamic Collections team as a Remote Entry Level Collector. As a key member of our team, you will be responsible for handling past due mortgage and/or maintenance accounts, providing exceptional customer service, and driving collections efforts to meet business objectives.
Key Responsibilities:
Handle inbound and outbound calls to collect on past due accounts, providing excellent customer service and resolving issues in a professional and courteous manner
Follow all State and Federal Laws, and company regulations, to ensure compliance and adherence to industry standards
Maintain accurate and detailed records of collection activity, including phone calls, correspondence, and payments received
Meet or exceed performance metrics, including collection targets, phone activity, and contact percentages
Collaborate with internal stakeholders to resolve complex issues and improve overall collection efforts
What We Offer:
Competitive salary and bonus potential
100% remote work-from-home arrangement
Comprehensive benefits package, including medical, dental, and vision coverage
401(k) program with company match
Generous paid time off and holidays
Employee stock purchase program and tuition reimbursement
Opportunities for professional growth and development
Requirements:
High school diploma or equivalent required
Excellent communication and interpersonal skills
Ability to meet federal and state licensure requirements
Flexible schedule, including evenings and weekends (Monday - Saturday, 8am - 11pm)
Preferred Qualifications:
6+ months of collections experience or related field (customer service or sales)
Skip tracing experience
Timeshare industry, financial services, or banking experience
Our Company Culture:
Hilton Grand Vacations is a leading vacation ownership company that values diversity, equity, and inclusion. We're committed to providing a work environment that is supportive, inclusive, and respectful of all employees. We're proud to be an equal opportunity employer and welcome applications from diverse candidates.
How to Apply:
If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Apply Now and take the first step towards a rewarding career with Hilton Grand Vacations.
Apply Now