[Remote] Enterprise Systems Engineer V ( DevOps)

Note: The job is a remote job and is open to candidates in USA. Avalara is scaling an AI‑first automation ecosystem and is seeking a DevOps leader to design, set up, deploy, and run the underlying infrastructure for AI workflow tools. This role involves building a secure, enterprise‑grade AI workflow platform that enhances operational reliability and supports teams in automating processes efficiently.ResponsibilitiesYou are the technical owner for the infrastructure and core components that run n8n and related AI workflow tools—environments, CI/CD, containers, runtime clusters, storage, secrets, networking, and integrations—ensuring they are resilient, scalable, and cost‑effectiveYou embed security, privacy, and compliance into how AI workflows are built and run: hardened baselines, secret management, network and IAM boundaries, and CI/CD guards that prevent unsafe changes from reaching productionYou define and drive SLOs, metrics, logging, and alerting for the AI workflow platform, turning incidents into systematic improvements that reduce MTTR and change failure rates over timeYou create and enforce reusable patterns (templates, reference pipelines, IaC modules, guardrails) so teams building on n8n and other tools follow consistent, auditable practices instead of bespoke one‑offsYou partner with architecture, security, and platform teams to align AI workflow infra with Avalara’s Software Maturity Model and engineering governance, moving the platform and guiding teams to higher levels of maturityYou elevate how teams build and operate automations by mentoring engineers, codifying best practices, and using AI tools yourself to materially improve speed, quality, and reliability of the AI workflow platformSkillsBachelor's or Master's degree in Computer Science, Engineering, or a related field5–8+ years in DevOps, SRE, or platform engineering for SaaS or large‑scale distributed systems, with direct ownership of production environmentsStrong experience with at least one major cloud provider (AWS, Azure, or GCP), including VPC design, security groups, load balancers, and managed Kubernetes (EKS/AKS/GKE) or equivalent container orchestrationDeep hands‑on use of Infrastructure as Code (Terraform or equivalent) to manage multi‑environment infra and platform servicesProven ownership of CI/CD pipelines (GitLab CI/CD or similar), including automated testing, security scanning, and artifact management for complex services or platformsSolid understanding of Linux and/or Windows, networking fundamentals (DNS, TLS, routing, firewalls), and secure secret management practicesHands‑on experience with logging and monitoring stacks (e.g., Sumo Logic, Splunk, Prometheus, Grafana, or equivalents) and defining meaningful SLOs and alerts for production systemsDemonstrated experience running or supporting multi‑tenant or shared platforms used by multiple teams (internal developer platforms, workflow/orchestration tools, or integration platforms)Evidence of using AI tools in day‑to‑day engineering or operations (not just experimentation) with clear impact on speed, reliability, or qualityBenefitsIn addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.Benefits vary by location but generally include private medical, life, and disability insurance.Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture.We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.Company OverviewAvalara is a cloud-based platform that provides tax compliance software and automated solutions. It was founded in 2004, and is headquartered in Seattle, Washington, USA, with a workforce of 5001-10000 employees. Its website is http://www.avalara.com.Company H1B SponsorshipAvalara has a track record of offering H1B sponsorships, with 4 in 2026, 26 in 2025, 33 in 2024, 35 in 2023, 37 in 2022, 39 in 2021, 26 in 2020. Please note that this does not guarantee sponsorship for this specific role.