[Remote] Enterprise Clinical Imaging Analyst II

Note: The job is a remote job and is open to candidates in USA. Methodist Le Bonheur Healthcare is a leading healthcare provider in Memphis, dedicated to serving the health care needs of the community. The Enterprise Clinical Imaging Analyst II is responsible for the implementation, maintenance, and support of hardware and software for clinical departments, ensuring effective service delivery and collaboration with IT and clinical staff.ResponsibilitiesProvides support to internal and external customers on site, by phone or by screen sharing to analyze reported incidents or requests resulting in a successful repairProvides maintenance of new existing hardware and software through established maintenance proceduresAssists in monitoring the Imaging Team Help Desk queueParticipates in project planning, analysis, kick off and implementationAssists in developing and maintaining proper departmental documentationParticipates in research and development of new hardware and software solutionsSkillsAssociates DegreeRelated Experience 5-7 yearsDemonstrated understanding of PACS workflow and experience directly supporting computer hardware and software, implementation and supportExhibits strong communication, organizational, and customer service skillsDemonstrated understanding of supporting a large number of devices in a complex and diverse environmentAbility to work closely with other technical resources to analyze, maintains, and administers enterprise systems and solutionsDemonstrated ability to work successfully in the highly specialized field of systems software and to master the understanding of complex computer hardware and softwareFull technical knowledge of all phases of software analysis and programsAdvanced ability to take initiative and exercise independent, judgment occasionally to resolve problemsBachelor's Degree Biomedical EngineeringBachelor's Degree Computer sciencesTechnical Degree or DiplomaSubstitutions Allowed: In lieu of an Associate's degree, the candidate must have eight (8) years of hands experience on computer hardware and software support experience OR six (6) years of hands on computer hardware and software support experience plus two (2) years or more clinical experience as a working Radiology or Cardiology technician or higherCompany OverviewMethodist Le Bonheur Healthcare is a comprehensive network dedicated to enhancing the health and outcomes of patients. It was founded in 1918, and is headquartered in Memphis, Tennessee, USA, with a workforce of 10001+ employees. Its website is https://www.methodisthealth.org/.Company H1B SponsorshipMethodist Le Bonheur Healthcare has a track record of offering H1B sponsorships, with 8 in 2026, 17 in 2025, 3 in 2024, 9 in 2023, 15 in 2022, 2 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.