[Remote] Enterprise Account Manager - US

Note: The job is a remote job and is open to candidates in USA. AiPrise is a YC-backed, Series A company building the global compliance infrastructure for financial services. They are seeking a founding member of their Account Management team who will work directly with the Head of Sales to expand the existing customer base and ensure quick issue resolution for customer retention and growth.ResponsibilitiesExpand our existing customer base by adding additional products and committing customers to higher annual contract processing volumesHold regular syncs with high-value clients and conduct periodic check-ins with all customers within your book of businessEnsure quick resolution to issues by coordinating with our customer support team so customers have a consistently strong experienceMaintain a 95%+ annualized gross revenue retention (GRR) month over monthPartner with the sales team on high-value prospects to ensure a smooth transition from sales to implementation and into ongoing growthMaintain accurate records in the CRM (HubSpot), including meeting notes and expansion deal stagesCollaborate with the Head of Sales on larger account upgrades and negotiationsSkills5+ years in enterprise account management with a proven track record of exceeding annual expansion quota in a SaaS environmentDemonstrated success working with C-suite customers and clientsExperience selling into fintech, regtech, and/or compliance software industriesHighly coachable with strong communication and organizational skillsStrong presentation and negotiation skillsBased in the US, with the ability to travel for customer and company eventsCompany OverviewAiPrise provides a compliance platform to verify businesses and individuals globally. It was founded in 2022, and is headquartered in San Jose, California, USA, with a workforce of 11-50 employees. Its website is https://aiprise.com.