[Remote] Enterprise Account Management

Note: The job is a remote job and is open to candidates in USA. Motive is a company that empowers physical operations with innovative tools for safety and productivity. They are seeking an Enterprise Account Manager to drive growth and maintain strong relationships within their Enterprise sales segment, focusing on U.S.-based customers with 150-999 vehicles.ResponsibilitiesServe as the primary point of contact for assigned accounts, proactively identifying needs, resolving issues, and managing overall account health to drive retention and revenue growthDevelop and implement strategic account plans that align with client goals, focusing on upsells, cross-sells, and renewalsLead discovery calls, product demos, and trials to understand business challenges and align Motive’s solutions to customer goalsMonitor account health, addressing potential issues swiftly and coordinating with internal teams to mitigate risks and ensure customer satisfactionMaintain detailed account records, tracking key interactions, customer feedback, and sales activities in CRMCollaborate closely with Sales Engineering to address technical inquiries and ensure smooth product integration and adoptionConduct regular business reviews to assess product adoption, gather feedback, and present tailored solutions that drive valueDemonstrate a consistent attention to detail in accurate sales forecasting and KPI trackingSkillsBachelor's degree required4+ years of SaaS sales experience in a customer expansion or account management role, ideally within a enterprise, complex SaaS or technical sales environmentDemonstrated success in achieving sales goals, such as President's Club or Rep of the YearStrong consultative sales methodology and negotiation skills (MEDDIC/MEDDPICC experience is a plus)Technical aptitude with the ability to demonstrate a moderately complex product effectivelyExcellent communication and presentation skills, capable of translating technical concepts to non-technical stakeholdersSelf-starter who thrives in a fast-paced, dynamic environment and takes initiative to solve complex problemsStrong organizational skills with the ability to manage multiple accounts and competing priorities effectivelyGrowth-oriented with a passion for continuous learning and a drive to understand customer business modelsCompany OverviewMotive is a fleet management and driver safety platform that helps improve the safety, productivity, and profitability of fleet operations. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://gomotive.com.