[Remote] Enterprise Account Executive (New York)
Note: The job is a remote job and is open to candidates in USA. PagerDuty is a leader in Digital Operations Management, trusted by organizations to deliver perfect digital experiences. They are seeking an Account Executive to drive growth within an established customer portfolio, focusing on strategic account management and consultative enterprise selling.ResponsibilitiesOwn and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunitiesBuild and maintain trusted executive relationships through regular in-person engagement and consultative sellingDevelop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioningDrive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROIExecute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activitiesMaintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC frameworkCollaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retentionSkills8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud softwareProven success managing a quota in complex, long-cycle enterprise salesDemonstrated experience selling to and influencing C-level executivesProficiency with Salesforce (SFDC) for pipeline management and forecastingBachelor's degree or equivalent experienceExpertise applying MEDDICC and Command of the Message (COM) methodologiesExperience managing high-value accountsTrack record of success with multi-product sales and solution-based selling modelsStrong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environmentsStrategic thinker with exceptional communication, negotiation, and relationship-building skillsBenefitsBonusCommission (50/50 split)BenefitsCompetitive salaryComprehensive benefits packageFlexible work arrangementsCompany equity*ESPP (Employee Stock Purchase Program)*Retirement or pension plan*Generous paid vacation timePaid holidays and sick leaveDutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTOPaid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*Paid volunteer time off: 20 hours per yearCompany-wide hack weeksMental wellness programsCompany OverviewPagerDuty is an operations performance platform that helps monitor IT infrastructure, detect issues, and resolve incidents. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.pagerduty.com.