[Remote] Enterprise Account Executive - East

Note: The job is a remote job and is open to candidates in USA. Crescendo is a company that combines outsourcing expertise with innovative technology to enhance customer experience. They are seeking an Enterprise Account Executive to build relationships with large enterprises and guide them through the adoption of their AI solutions, focusing on driving new business and delivering strategic solutions to top-tier clients.ResponsibilitiesDrive Sales Excellence: Develop and execute strategic plans to uncover new opportunities and build relationships across multiple departments, including CX, IT, and executive leadershipSolution Selling: Position Crescendo’s Augmented AI solutions as the key to solving enterprise customer experience challenges. Tailor presentations, demos, and proposals to meet the unique needs of each client and clearly articulate the ROI of our solutionsCustomer Engagement: Build long-term relationships with C-level executives and other senior stakeholders. Serve as a trusted advisor, providing insights into industry trends and best practices in customer experience, AI, and automationCross-Functional Collaboration: Work closely with our product, marketing, and customer success teams to ensure alignment on client needs and expectations, ensuring the seamless delivery of solutions post-saleMarket Expansion: Identify and pursue new business opportunities within your assigned region, expanding Crescendo’s footprint within key accounts and verticals. Help us grow our presence in the most dynamic and high-potential marketsAchieve Sales Targets: Consistently meet and exceed sales quotas while maintaining a high level of professionalism and client satisfaction. Track progress and ensure timely reporting to leadership on sales activities, forecasts, and pipeline statusThought Leadership: Represent Crescendo at industry events, conferences, and networking sessions. Become a thought leader in the AI and customer experience space by sharing insights, case studies, and success stories with clients and prospectsSkills3+ years of experience in Enterprise sales, specifically in CX, AI, or similar technology solutionsStrong history of closing complex, multi-million-dollar deals and managing relationships with large, global enterprisesA deep understanding of consultative selling and the ability to engage C-level decision-makers in strategic discussions around AI and customer experienceAbility to take ownership and lead initiatives independently while working effectively in a team-oriented, collaborative environmentExceptional interpersonal and communication skillsStrong understanding of the sales process and proven ability to manage a complex sales pipelineAbility to think critically and creatively to design solutions that align with the unique needs of each client, while delivering tangible valueComfort in navigating a fast-paced, dynamic environment with changing prioritiesBenefitsRemote working arrangementsCompetitive base salaryGenerous paid time offAttractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employeesTraining and professional development opportunitiesBe part of a people-first, values-driven organizationWork with innovative global partners and diverse teamsA front-row seat to one of the fastest SaaS growth stories of the decadeThe chance to say: “I was there from the start.”Company OverviewCrescendo offers a full-stack customer service platform combining the most advanced AI with a global service team. It was founded in 2024, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.crescendo.ai.