[Remote] Engineering Product Manager - Observability AI

Note: The job is a remote job and is open to candidates in USA. Cisco is a leading technology company revolutionizing how data and infrastructure connect in the AI era. They are seeking an Engineering Product Manager for the AI Pathways team, responsible for building AI-driven observability products that enhance monitoring and automation of digital infrastructures.ResponsibilitiesTake end-to-end ownership of multiple observability products within a portfolio, driving innovation in AI-powered monitoring, troubleshooting, remediation, and incident responseShape the product portfolio strategy over a 12-18 month horizon, with clear milestones focused on enhancing observability capabilities such as AI-driven root cause analysis, anomaly detection, alert correlation, and remediationDevelop multi-quarter product roadmaps that align market needs, AI observability trends, AI evaluation quality standards, and business strategyServe as a product and domain expert with deep technical knowledge of modern workloads, observability telemetry, AI-driven analytics, and AI evaluation methodologies including groundedness, hallucination detection, task success, and agent collaborationProvide input into competitive analysis and market validation for AI observabilitySolicit and incorporate customer feedback from diverse channels to continuously improve observability features, AI evaluation quality, and user experienceCreate alignment between product teams, stakeholders, and leadership to strengthen AI observability product lines and drive adoptionAct as a product spokesperson internally and externally, evangelizing observability innovations, and benefitsSkillsBachelor's degree plus 8 years of related experience, or Master's degree plus 6 years, or PhD plus 3 years in product management or related fieldsExperience with AI technologies, observability platforms, monitoring solutions, and AI evaluation frameworks is highly desirableExpertise in building AI agentic systems, observability data analytics, and AI evaluation metrics such as groundedness, reliability, task completion, and agent teamworkFamiliarity with AI security, compliance, telemetry standards, and AI quality management toolsStrong cross-functional teamwork skills with engineering, data science, and customer success teamsBenefitsMedical, dental and vision insuranceA 401(k) plan with a Cisco matching contributionPaid parental leaveShort and long-term disability coverageBasic life insuranceEmployees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by CiscoNon-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employeesExempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the nextAdditional paid time away may be requested to deal with critical or emergency issues for family membersOptional 10 paid days per full calendar year to volunteerFor non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policiesEmployees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco planFor quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combinedEmployees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirementsCompany OverviewCisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press. It was founded in 1984, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is http://www.cisco.com.Company H1B SponsorshipCisco has a track record of offering H1B sponsorships, with 154 in 2026, 1238 in 2025, 1231 in 2024, 1273 in 2023, 2127 in 2022, 1991 in 2021, 1173 in 2020. Please note that this does not guarantee sponsorship for this specific role.