[Remote] Engineering Operations Manager

Note: The job is a remote job and is open to candidates in USA. Thermo Systems is a global, full-service control systems integration partner delivering premier class automation solutions across the Energy, Life Sciences, and Mission Critical markets. The Manager of Engineering Operations is responsible for improving the effectiveness, scalability, and operational performance of the engineering organization by developing systems, processes, and metrics to support a growing technical organization.ResponsibilitiesLead the development and continuous improvement of engineering operational processes, systems, and governance structuresDevelop and implement resource management, capacity planning, and workforce forecasting processes across multiple engineering teams and programsAnalyze organizational performance data and identify opportunities to improve utilization, delivery effectiveness, staffing efficiency, onboarding, training, and overall operational executionServe as the primary owner for engineering operational improvement initiatives, driving improvement initiative projects from concept through implementation and adoptionDevelop operational dashboards, metrics, and reporting structures that provide leadership with visibility into workforce performance, capacity, demand, and organizational healthPartner with engineering leadership, program leadership, project management, and operations teams to identify risks, remove organizational barriers, and improve cross-functional coordinationEvaluate and improve engineering tools, workflows, and business systems to support scalable growthBuild and mature future engineering operations capabilities, including resource coordination, workforce planning, and operational support functionsLead special projects and strategic initiatives on behalf of engineering leadership as organizational needs evolveCoordinate with engineering, project delivery, operations, and leadership teams to align priorities, staffing strategies, and operational objectivesFacilitate discussions involving competing priorities, resource constraints, and organizational tradeoffsCommunicate operational risks, recommendations, and improvement opportunities clearly to leadership and stakeholdersBuild alignment across teams and drive adoption of new processes, tools, and ways of workingAdhere to company policies, QMS requirements, and established safety standardsDeliver accurate, high-quality results with strong attention to detailDevelop and maintain processes that improve consistency, visibility, accountability, and execution quality across the engineering organizationPromote a culture of continuous improvement through measurement, feedback, and disciplined problem-solvingEnsure operational processes support quality project delivery, employee development, and sustainable organizational growthProvide leadership, coaching, and direction to assigned engineering operations personnel, resource coordinators, analysts, or support staffEstablish priorities and objectives for operational support functionsSupport the development of future operational capabilities, tools, and organizational structures required to meet business growth objectivesInfluence and guide leaders across the organization without relying solely on formal authoritySkillsBachelor's degree in engineering, Engineering Technology, Construction Management, Business, Operations Management, or a related field; equivalent experience will also be considered10+ years of experience in engineering, project delivery, technical operations, consulting, construction, industrial automation, mission critical infrastructure, or related technical environments3+ years of leadership experience involving operational management, program management, resource management, PMO leadership, process improvement, or organizational developmentDemonstrated experience implementing operational improvements that positively impacted organizational performance, scalability, or delivery outcomesStrong understanding of engineering project delivery, workforce planning, resource management, and organizational operationsExperience developing and improving business processes, workflows, governance structures, and performance metricsAbility to analyze complex operational challenges and translate findings into practical, scalable solutionsExperience with project management, resource management, reporting, scheduling, and collaboration platforms such as Wrike, Microsoft Power Platform, Power BI, ERP systems, or similar toolsStrong facilitation, communication, and stakeholder management skills across technical and non-technical audiencesAbility to balance short-term operational needs with long-term organizational improvement objectivesEffective problem-solving, decision-making, and change management skillsCommitment to quality, accountability, continuous improvement, and operational excellenceAbility to operate effectively in a fast-growing, multi-disciplinary engineering organizationBenefitsBonus401(k) with company matchComprehensive medical, dental, and vision coverage with low-cost optionsPaid time off and sick leaveTuition reimbursement and professional credential supportIn-house and external technical training opportunitiesCompany OverviewThermo Systems is an industrial automation company that offers automation and information solutions. It was founded in 1998, and is headquartered in Duquesne, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is http://thermosystems.com.